Jiffy Lube

4.5
590 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
12621 Research Blvd, Austin, TX
78759, United States

Hours

Reviews

4.5
590 reviews
5 stars
471
4 stars
40
3 stars
15
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick, friendly, and professional service provided by the staff, particularly highlighting individuals like Chrissy and Julian.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, noting that services were perceived as expensive compared to competitors.

Staff Competence

While many reviews praised the staff's helpfulness and efficiency, there were also complaints about inexperienced staff and issues with service execution.

Customer Experience

Overall, customers appreciated the welcoming atmosphere and the team's willingness to assist, although some reported negative experiences related to wait times and service quality.
  • TF
    Trevor Filipowski
    Jan 2, 2026
    5.0
    Omar and Declan were absolutely helpful and went through extra administrative steps to make sure that my Hertz rental EV had the proper maintenance. As an Uber rental program driver, I am very proud of the effort that was put in to make sure that I got back on the road quickly and safely.
  • T2
    That 1 Dude 2020
    Dec 30, 2025
    1.0
    They quoted me 125$ for a oil change 😆 🤣 😂 😹 double the price. Walmart 61$ , never go here for your oil change
  • AL
    Alma Lombera
    Oct 27, 2025
    5.0
    I was searching for a place to get my spark plugs replaced. The dealership was going to charge me an exorbitant amount, and everything else was equally expensive. Jiffy Lube offered the best price, so I decided to go there.
  • RC
    Rylee Castanieto
    Oct 7, 2025
    5.0
    had such a good experience at this location today! the employees are really kind and informative. they had me in and out. would recommend them anytime for their services :)
  • AC
    Adam C.
    Oct 4, 2025
    5.0
    I brought the Jaguar F-Type in today. The whole crew was like an F1 racing crew. They had my whole car checked, oil changed, air in tires, coolant topped off in no time. The manager has a method to her madness. She does not mess around. Not easy to change oil on Jaguar they have lot's of screws to undo. Thank you.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service