Jiffy Lube

4.3
407 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3704 Spicewood Springs Rd, Austin, TX
78759, United States

Hours

Reviews

4.3
407 reviews
5 stars
297
4 stars
40
3 stars
17
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like John and Ron for their professionalism and attentiveness.

Efficiency

Numerous reviews noted the quick service and minimal wait times for oil changes and inspections, with many customers being in and out in under 30 minutes.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior from certain staff members and issues with service quality, leading to dissatisfaction.

Trustworthiness

Several customers expressed confidence in the honesty and integrity of the service, appreciating that they were not pressured into unnecessary services.
  • AY
    Andrey Ynin
    Jan 2, 2026
    1.0
    Very disappointed with the service at Jiffy Lube. I came in for an oil change and specifically asked them to check the drain plug for leaks. After the service, the technician told me the drain plug was in perfect condition. A couple of days later, I found a large oil puddle under my car. When I checked the dipstick, it was completely dry. The following Monday I returned to the same location. I found employees sleeping, which already felt very unprofessional. I explained the situation and again asked them to check the drain plug. They told me the plug was fine and claimed the leak was coming from a “gasket between the engine and transmission.” Later that same day, I went to another shop where the mechanic explained that there is no gasket there — it is a rear main seal. It turned out Jiffy Lube did not fully drain the old oil and then added the full service amount without checking the level, overfilling the engine. This caused excessive pressure and pushed oil out through the seal. When the car was lifted, I personally saw oil leaking from the drain plug. This confirmed the poor quality of the service. Not only was the service done incorrectly, but I was also given false information. This cost me time, money, and unnecessary stress. I do not recommend this location.
  • MH
    Misty Harden
    Dec 18, 2025
    5.0
    Amazing walk in experience. John made my visit smooth and quick and I definitely will be coming back to this location :)
  • BC
    Bob Cooksey
    Dec 18, 2025
    5.0
    I've been getting my oil changed here for probably 25 years, and I love the manic old guy who I guess owns this location. This Jiffy Lube is "old Austin" in the best possible way. I'll be going back.
  • MH
    Matthew Hurtado
    Nov 29, 2025
    5.0
    Knocked out of the park on an oil change for my 1994 Toyota Hiace
  • PH
    Patrick Hendricks
    Nov 22, 2025
    5.0
    Fast, efficient, and polite services. Just all around pleasant experience.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service