Jiffy Lube

4.6
692 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3401 N Lamar Blvd, Austin, TX
78705, United States

Hours

Reviews

4.6
692 reviews
5 stars
590
4 stars
37
3 stars
8
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Skip and Mo for going above and beyond.

Speed of Service

Numerous reviews noted the quick turnaround times for services, with many customers being in and out in under 20 minutes.

Friendly Staff

Customers consistently mentioned the friendliness and helpfulness of the staff, creating a welcoming atmosphere.

Honesty and Integrity

While many reviews praised the honesty of the staff, a few customers expressed concerns about deceptive practices, particularly regarding unnecessary services.

Value for Money

Some customers felt the prices were slightly higher than competitors but believed the quality of service justified the cost.
  • SM
    Savannah McHaney
    2 days ago
    5.0
    Great staff, easy, quick and affordable oil change.
  • CK
    Courtney Kimble
    Nov 7, 2025
    5.0
    I went in for an oil change and had a great experience. Skip was very helpful and gave me advice on the state of my tires and even checked my battery for me. They were super friendly and i'll be happy to see them again in another 5000 miles.
  • SC
    Susan Cherry
    Nov 4, 2025
    1.0
    I had a very unpleasant and strange experience at this location. I pulled in for an oil change but saw that the lot was quite busy, so I parked briefly to turn around and planned to come back later. As I was backing out, I noticed a man motioning with his hand. I thought he was waving me over to help, so I got out of my car and asked, “How long would it be for an oil change?” His response was shockingly rude. he immediately said, “You need to wait your turn,” in a loud and aggressive tone. I was confused, as I hadn’t realized he was already assisting someone else and thought he had wanted me to approach. When I repeated my question, he began yelling and even called me a horrible person. The encounter went on for several minutes and left me shaken. it was hostile, unnecessary, and completely unprofessional. I will not be returning and would not recommend this location. The other reviews seem positive, so perhaps I just encountered one bad employee...but even so, I wouldn’t risk going back.
  • AW
    alexis white
    Oct 27, 2025
    5.0
    Skip is the gm of this place and you can tell he really really cares about what he does and the people he’s doing it for. My car happened to break down in front of this jiffy lube and I am convinced it was divine intervention to bring me to skip. She helped me out so so so much and was probably the first car guy I have ever met as a woman who I felt was not trying to rip me off. Seriously if you need work done go to jiffy lube, they will treat you right!!!! Also joe rocks too!!
  • CS
    Catalina Spjut
    Oct 24, 2025
    5.0
    Above and beyond service. Had an unrelated problem to my service occur, and the general manager went above and beyond. Would recommend this location to anyone

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service