Jiffy Lube

4.2
912 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1806 E Riverside Dr, Austin, TX
78741, United States

Hours

Reviews

4.2
912 reviews
5 stars
658
4 stars
63
3 stars
28
2 stars
28
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Gary and Kristie.

Service Speed

Numerous reviews noted the quick turnaround time for services, with many customers appreciating the fast oil changes and inspections.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including miscommunication and unsatisfactory work.

Professionalism

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of communication during service.

Overall Satisfaction

Despite some negative feedback, many customers expressed satisfaction with the service and indicated they would return.
  • BB
    Blaire Babyak
    Nov 11, 2025
    5.0
    This is a great go-to spot. They have a nice waiting area even though it’s always super quick, for oil change or inspection. Everyone’s always super friendly. I was especially impressed with my service during my visit today from Daniel, Aaliyah, and Hector. I had a hood latch issue and they helped me get it open and were super friendly and respectful the whole time. Appreciate y’all! Thank you!
  • CL
    Christina Lambott
    Oct 30, 2025
    1.0
    Spent $118 on an oil change and they overturned the oil cap causing that to break and also cracked the oil pan. They did not tell me this happened and I just had to see the oil pool myself. Took it to an auto shop that I trust to see why my car was leaking oil and now I am stuck with an $1,100 bill to fix their problem.
  • CC
    Cassandra Campbell
    Oct 29, 2025
    5.0
    I dread getting my state inspection every year as the wait at other places is 2+ hours. G Anderson was fast, knowledgeable, and got me everything I needed within an hour. Will keep coming back to this location!
  • CW
    Chris Williamson
    Oct 25, 2025
    1.0
    Charged me for someone else’s service for $300. I caught it from reviewing the receipt before I left. They did refund but that could take days. Driving home I noticed I had a check engine light on. Popped the hood to see they disconnected an air hose on the intake. Check the code and see “Mass Airflow Sensor” and “lean” code.
  • DP
    Di Pietri
    Oct 24, 2025
    1.0
    Worst customer service ever; they hammered my vehicle without communication, they were very unprofessional with their attitude, they move your vehicle without permission, they took more than 25min to change my oil. Also one of the crew members told me he “know how to do his job” after I was concerned of their skills. Never coming back!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service