Jiffy Lube

4.3
487 reviews

About

Oil Change Service StationCar Inspection StationBattery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
12212 Ranch Road 620 N, Austin, TX
78750, United States

Hours

Reviews

4.3
487 reviews
5 stars
365
4 stars
44
3 stars
13
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming atmosphere.

Efficiency

Many reviews highlighted the quick service, with customers often being in and out in a short amount of time.

Trustworthiness

Several customers appreciated the honest assessments and transparency regarding services needed, which helped build trust.

Management

The new management received positive feedback for improving service quality and team performance.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to service errors, but management addressed these concerns.
  • EE
    Erika
    Dec 8, 2025
    4.0
    Alex is obviously super passionate and knowledgeable about his work. They got my car in and out quickly and showed me that my last place performed parts of my service poorly. Grateful to have Alex on the case. All expenses at this place seem to be going to excellent service of your vehicle --not things like interior decoration or coffee machines. If that's your vibe, you'll love this place.
  • TL
    Terri Landrith
    Dec 1, 2025
    5.0
    Great service and they even honored the coupon for free wiper blades! Finally, no more noisy wipers!
  • MM
    Megan Mattes
    Nov 26, 2025
    5.0
    I came here for an oil change while my usual mechanic was out of town. The service was quick and thorough. I paid extra for full synthetic oil, and to me the extra cost was worth it since I’ll only need to change it once a year.
  • JD
    Jeff K Dart
    Nov 24, 2025
    5.0
    My daughter brought her car to this location and after 1000 miles, had an issue and brought it back in today. Jeremiah and Alex fixed the issue and went above and beyond making my daughter very happy! Thank you Jiffy Lube on 620!
  • CS
    Clare Sheehan
    Nov 24, 2025
    5.0
    I’ve taken three different vehicles to this Jiffy Lube and they always do a great job. This time in particular I brought my new van and I had a lot of questions about my new vehicle. The GM, Alexander, was super knowledgeable, friendly, and helpful and answered all of my questions. The other employees, Jeremiah and Alex, were also kind, quick, and efficient! I’ll be back in a few thousand miles 🫡

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service