Jiffy Lube

4.7
691 reviews

About

Oil Change Service StationCar Inspection StationBattery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
2826 Bee Caves Rd, Austin, TX
78746, United States

Hours

Reviews

4.7
691 reviews
5 stars
611
4 stars
28
3 stars
5
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the efficiency and friendliness of the staff, while others expressed dissatisfaction with the quality of service and upselling tactics.

Speed of Service

Many reviews highlighted the quick turnaround time for oil changes, with several customers noting they were in and out in under 15 minutes.

Customer Service

While some customers appreciated the friendly and helpful staff, others reported poor communication and dismissive attitudes from employees.

Upselling Issues

Several customers felt pressured by upselling tactics and reported dissatisfaction with being offered unnecessary services.
  • MJ
    Mark Jones
    4 days ago
    5.0
    Fast service and they didn’t try to encourage me yo do any additional work.
  • TS
    Terry Swenson
    6 days ago
    5.0
    Always outstanding at this location, 2890, but special compliments for Kris today. He was extremely helpful and very much appreciated!!!
  • JR
    James Russell
    Jan 2, 2026
    5.0
    Derrick and his team was great. They were fast and thorough. Price was exactly what I was expecting.
  • RA
    Ray Anderson
    Dec 30, 2025
    3.0
    I came visit on dec 12 for an oil change and tire rotation. Jiffy lube always been good for service at this location but when I visited they did a tire rotation and one of the tires they didn’t tighten it well As I was getting my brake service I was told that I was driving with my driver side tire lug nuts wasn’t tighten and thank god nothing bad happened to me Jiffy lube was the only ones who was working on my tires
  • SB
    Sue Bee
    Dec 17, 2025
    1.0
    So I was in the area for a long amount of time, so I decided to get an oil change. Picking Jiffy Lube was the wrong answer. Not only did they note ask me what oil I wanted, but, also didn't completed the "courtesy items" until I mentioned it, put down notes about an oil leak, and never said a word, stated since they dont do that type of that repair, they wouldnt say anything. I was so surprised being in Bee Caves that they have no customer sevice. I would have no reason to ever go to this business again, and if I did need a oil change in the area, I would wait.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service