Jiffy Lube

4.2
734 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2516 W Parmer Ln, Austin, TX
78727, United States

Hours

Reviews

4.2
734 reviews
5 stars
519
4 stars
74
3 stars
29
2 stars
23
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kevin, Christina, and Bertin.

Service Speed

While some customers experienced quick service, others reported long wait times, particularly during busy periods, leading to frustration.

Professionalism

Several reviews highlighted issues with professionalism, including rude behavior from some staff members and concerns about the quality of service provided.

Safety Concerns

A serious complaint was raised regarding predatory behavior from an employee, leading to feelings of discomfort and a lack of trust in the service.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
  • JT
    Jacqueline Traylor
    5 days ago
    5.0
    Service was great from the teamwork of the employees and manager to the work performed.
  • ST
    sachin lama tamang
    Jan 5, 2026
    5.0
    Crissy was amazing! Super friendly, fast, and professional. She made the whole oil change quick and stress-free. Definitely coming back!
  • CF
    Christine Fryar
    Dec 10, 2025
    5.0
    The short version, Kevin was kind, informative and efficient. Fixed me up fast set me on my way with a smile. I had just wasted 40 minutes at take five, trying to do the right thing for once and go in for the free top up and tire pressure fixing. I waited only for them to tell me that I didn’t need any more oil and they could not help me with my tires at that time. Exacerbated, I pulled into this Jiffy Lube and asked the gentleman to help me with my tires. It’s getting cold out, so tire pressure is dropping, and I don’t trust My at home Tire filler. I had already tried to use it and missed the mark by four psi. Kevin took the time to fill all my tires up and explain to me why my truck made the happy little beeping noise every time he got to the correct psi. Now I have knowledge to apply to my own at home filler, and will hopefully be able to do it Next time. He didn’t charge me for his time, said tire pressure checks and fixing was free. I am infinitely grateful and he has one of my loyalty for the next time I need my oil changed.
  • AW
    adrian williams
    Dec 3, 2025
    1.0
    Better hope you choose the right lane. Doesn't matter which car arrived first. Was here 10 minutes before the next person but they got serviced before me because they chose the faster lane.
  • MK
    miguel klvo
    Nov 28, 2025
    5.0
    This is an excellent place if you want a great service on your car, the staff is very professional and friendly. Christina and Gerran were really helpful! 10/10

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service