Jiffy Lube

4.4
845 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
9919 Manchaca Rd, Austin, TX
78748, United States

Hours

Reviews

4.4
845 reviews
5 stars
670
4 stars
57
3 stars
16
2 stars
18
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Crystallyn Bell received numerous accolades for her exceptional customer service, being described as friendly, professional, and efficient.

Efficiency

Many customers praised the quick service, with several reports of being in and out within 10-15 minutes for inspections and oil changes.

Team Performance

The overall team at this location was noted for being helpful and friendly, contributing to a positive customer experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding service quality and communication.
  • CO
    Catherine O'Neill
    5 days ago
    5.0
    Stopped by yesterday for a check and the staff couldn’t be nicer and very helpful. Particularly Evan. Would recommend this location to anyone who needs an oil change or check on fluids.
  • JC
    Jill Craig
    6 days ago
    1.0
    I needed a state inspection. I went to 3 Jiffy Lubes, and none had an inspector on duty. They finally sent me to Flashpoint.
  • SL
    Sarah Lear
    Dec 26, 2025
    5.0
    Chrystallya Bell was such a kind and friendly person! She was about to head out for the day and noticed that my registration was expired, which I did not realize. She offered to stay and give me an inspection. It was the day after Christmas and such a refreshing interaction. She is wonderful!
  • KT
    Kameron Tyler
    Dec 23, 2025
    5.0
    Went in for state inspection and was given great service from Crystallyn Bell. She got me in and out despite being a busy morning and was very professional throughout the whole engagement , and not being too far from the house I definitely will be back, thankyou Mrs Bell!
  • LT
    La' Kia Tyler
    Dec 23, 2025
    5.0
    I came to Jiffy to get an inspection on a vehicle I just bought my daughter for Christmas and was not sure what all to do since Ive never been to a Jiffy Lube. But, Crystallyn Bell was a great service Tech. She provided excellent service in record time even though it was busy and with no help from the other Service Techs that seem to be just standing around. She was polite and knowledgeable and had an answer for every question I asked. I will be requesting her every time I come to Jiffy Lube. A++ service. Well done Crystallyn!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service