Business Details
About
Oil Change Service StationCar Inspection StationTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Location
Hours
Reviews
4.3
781 reviews
5 stars
581
4 stars
66
3 stars
28
2 stars
22
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising fast and friendly service while others reported negligence leading to vehicle damage.
Customer Service
Many customers highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Gavin and Gabriel.
Efficiency
Several reviews noted quick service times, although some customers experienced long waits and poor communication.
Negligence Issues
Multiple customers reported serious issues such as oil leaks and improper installation of parts, leading to significant vehicle damage.
Trustworthiness
Concerns were raised about the trustworthiness of the service, with some customers feeling that they were not treated honestly or that their vehicles were not properly cared for.
- MHMary HubbardNov 16, 20255.0Johnathan has been a saving grace to this business and helped me get my skid plate back that went missing and gave a free oil change. I will keep coming back. They earned my trust again. Thank you for taking responsibility even though it wasn't your fault and doing the right thing and helping to fix the problem.
- BHBraden HughesNov 13, 20252.0Not sure what discount Charles gave the guy that that just left a review for him, but my oil change took literally 55 minutes and Charles ate his lunch, complained about being busy and not wanting to pick up his pace, and complained about people turning around and leaving bc it was taking so long… The other workers were great. Good attitudes despite dealing with Charles, and they literally jogged to help people while Charles complained and acted nonchalant.
- RLRex LoyerNov 13, 20255.0Charles is a legend. Highly recommend-- quick and a great sense of humor
- DDDomOct 30, 20255.0After my truck sat unused for over a year, I encountered a dead battery, a flat tire, and inspection failures because the readiness monitors needed to reset after the battery replacement. On Monday morning, I jump-started the truck and drove to Jiffy Lube. Charles inflated the flat tire, but the truck died completely in the parking lot. He tried every possible method to restart it without success. I took an Uber to O’Reilly Auto Parts to buy a new battery. When I returned, Gabriel installed it entirely by himself at no charge even though I wasn’t a customer yet. I was incredibly grateful and later returned the core. The service advisor explained that I needed to drive about 100 miles to reset the systems; I ended up driving 120 miles. Over the next two days, I returned to Jiffy Lube four times so they could check if the monitors were ready. Once everything was online, Justin performed the state inspection, installed the Rain-X wiper blades I had purchased, and completed a full oil change. Gabriel, Charles, and Justin provided outstanding patience, technical expertise, and genuine customer service that is truly rare today. Thank you for your time, professionalism, and going above and beyond. You’ve earned my loyalty for all future vehicle needs. I highly recommend this Jiffy Lube location!
- AHA HarrisOct 15, 20251.0I wish I would have either read the reviews or asked around before coming here. Apparently Jiffy Lube is known for tomfoolery. I went here for a SIMPLE oil change and my car started LEAKING OIL 3 days after I got it changed! I was FIGHTING for my life to get to Auto Zone to get more oil in my car because it was apparently HEMORRHAGING oil! I spoke with Gabriel and he said he would reimburse me for the oil that I had to put in it and fix it. I am late for work (and I am hourly) because I had to go back to get them to fix WHATEVER they did or DID NOT DO! I will never again come here! UPDATE: It’s still leaking a significant amount of oil. I was told that they have no idea what’s wrong, even though it was fine before I brought it there. I’m sure Justin did something incorrect and damaged my vehicle. I have called and basically was told to call corporate, complain, go to a mechanic, and have Jiffy Lube reimburse me. My theory, Justin that’s been there for 16 years screwed up and no one wants to admit it. I have to miss some work, AGAIN in order to go to a mechanic to see if he can fix what they did with and refuse to fix. I also had to spend MORE money on oil (mind you I’m going to be late for work again) to make sure I can make it to get it checked tomorrow. I am beyond upset and frustrated at the lack of responsibility for their negligence. Again, DO NOT GO HERE TO GET AN OIL CHANGE! These photos were taken at different times within the course of 10 days.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of services does Jiffy Lube in Austin offer?
Jiffy Lube in Austin offers oil changes, windshield wiper and filter replacements, tire rotations, fleet services, and routine automotive maintenance including battery, engine, exterior & glass services, fluids, inspections, and tires.
Do I need to make an appointment for an oil change at Jiffy Lube?
No appointment is necessary to have your vehicle serviced at Jiffy Lube. The service center welcomes walk-ins for oil changes and other maintenance services.
How long does an oil change typically take at Jiffy Lube?
An oil change at Jiffy Lube usually takes 15 minutes or less from start to finish, depending on additional services and wait times.
Does Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards. They work with major fleet management companies like Enterprise, Element, and Holman.
What are the hours of operation for Jiffy Lube in Austin?
Jiffy Lube in Austin is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
What payment options does Jiffy Lube accept?
Jiffy Lube accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Are there any nearby restaurants where I can eat while my car is being serviced at Jiffy Lube?
Yes, Dos Amigos Mexican Food, Mr. Gatti's Pizza, Gatti's Pizza, Domino's Pizza, YaYa Cafe, and Starbucks are nearby dining options where you can enjoy a meal or coffee while your vehicle is serviced.
Are there any nearby places for relaxation and spa services close to Jiffy Lube?
Yes, you can visit RejuvaWell, Wild & Beautiful Med Spa, TT Foot Massage, and Enjoy Nails & Spa nearby to relax or get spa services before or after your visit to Jiffy Lube.
What nearby places can customers visit for pet care around Jiffy Lube?
CityVet | Central Austin, a veterinarian and diagnostic services provider, is nearby if you need pet care while visiting Jiffy Lube.
Is there a nearby car wash close to Jiffy Lube where I can have my car cleaned?
Yes, University Car Wash is near Jiffy Lube and offers car wash and automotive services, a convenient option for cleaning your vehicle before or after maintenance.