Jiffy Lube

4.3
789 reviews

About

Oil Change Service StationCar Inspection StationTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AUSTIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3809 Guadalupe St, Austin, TX
78751, United States

Hours

Reviews

4.3
789 reviews
5 stars
587
4 stars
66
3 stars
28
2 stars
22
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Gavin and Gabriel for their professionalism and attentiveness.

Efficiency

Several reviews noted quick service times for oil changes and inspections, with many customers appreciating the fast turnaround.

Quality Issues

Multiple customers reported significant issues with service quality, including improper installation of parts leading to vehicle damage and oil leaks.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with long wait times and poor communication regarding service delays.
  • YC
    Yazmin Cruz
    2 days ago
    5.0
    Great service. They took good care of me, were kind and professional. Highly recommend.
  • AM
    Andrew Marchesano
    Dec 17, 2025
    5.0
    Always quick and efficient. Great staff!
  • JJ
    Jerry Johnson
    Dec 10, 2025
    5.0
    Satisfaction!
  • KL
    kody lambourne
    Nov 27, 2025
    1.0
    customer service was great, went in for an oil change and new battery but the kid that installed the new battery zip tied it down because it was too tall for my car, this left the front right corner of my hood bent open, I noticed it when i was driving down the highway when my hood kept trying to open because the wind would catch the corner and try to lift it up. When i finally noticed it and opened my hood to see the battery zip tied I thought this was a joke, so now the car hood cant properly close due to this taller battery.
  • MH
    Mary Hubbard
    Nov 16, 2025
    5.0
    Johnathan has been a saving grace to this business and helped me get my skid plate back that went missing and gave a free oil change. I will keep coming back. They earned my trust again. Thank you for taking responsibility even though it wasn't your fault and doing the right thing and helping to fix the problem.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service