The staff is consistently described as friendly, professional, and attentive, providing excellent customer service.
Efficiency
Many customers praised the quick service, often completing oil changes and inspections in under 30 minutes.
Pricing Concerns
While some customers found the prices reasonable, others felt the services were overpriced compared to competitors.
Cleanliness
The facility is noted for its cleanliness, including a well-maintained waiting area with snacks and drinks.
Mixed Experiences
While most reviews are positive, there are a few instances of poor service and unresolved issues that customers experienced.
HL
Harrison Lewis
4 days ago
2.0
Oil change service is fine, but $90 for 5 quarts of CONVENTIONAL oil and a filter is pretty steep.
The reason they are getting 2 stars is because I drove 30 min over here to get an oil change and they were closed! Website shows they close at 6, and I pulled in at 5:00 and everyone had already left for the day.
Not sure what the deal is, but I'll be going somewhere else that is focused on customer service next time.
EN
Evan N
Nov 15, 2025
5.0
The team at Grease Monkey helped me warranty an Interstate Battery. They are listed on the Interstate website as a location. I pulled up and within minutes the team was already working on replacing my battery.
I waited inside a clean waiting room and enjoyed a free coffee while the battery was replaced.
Thank you for the pleasant experience!
LQ
Laura Q
Nov 13, 2025
5.0
In the last 2 months I have had an oil change, inspection, turn signal and headlight replaced here. I keep coming back because the staff is knowledgeable and the service is fair price. They also send out coupons in the mail and honor them. A very good deal overall it's nice to see a car shop run by women.
TV
Tanya Vinka
Nov 10, 2025
5.0
I love the costumer service and honesty, they are very friendly and welcoming, usually I work with Olivia and she is AWESOME!
BK
Bobby Kirkpatrick
Nov 6, 2025
5.0
The staff was super helpful and kind. They weren’t pushy about upselling anything, just gave me info and let me make a decision without pressing me. Fast service, comfortable waiting area, good prices. Would recommend and will be returning for my next oil change.
Grease Monkey provides oil changes and comprehensive vehicle maintenance services.
Where is Grease Monkey located in Austin, TX?
Grease Monkey is located at 8725 Burnet Rd, Austin, TX 78757.
What are the operating hours of Grease Monkey?
Grease Monkey operates Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Grease Monkey for vehicle maintenance?
You can contact Grease Monkey by phone at +1 512-356-9356 or visit their website at https://www.greasemonkey.com/locations/tx/austin/8725-burnet-rd.
Is Grease Monkey currently open?
Grease Monkey is open during its scheduled hours and is not closed permanently.
Are there other automotive service centers near Grease Monkey?
Yes, Jiffy Lube and U-Haul Trailer Hitch Super Center at Burnet Rd & Hwy 183 S are nearby automotive service providers for additional vehicle care needs.
Where can I rent party supplies near Grease Monkey?
American Party Rental and Cap City Rentals, located near Grease Monkey, offer party supplies and event planning services.
What beauty and grooming services are available nearby?
Lift & Arch beauty salon and Fade Kings Barbershop are nearby locations for beauty and grooming services.
What are some local entertainment and community centers near Grease Monkey?
Make at Rosie - Community Makerspace and PartyFavors512 provide arts, entertainment, and event planning services near Grease Monkey.
How can nearby places enhance my visit to Grease Monkey?
You can enjoy services like event planning at American Party Rental or Cap City Rentals and get beauty treatments at Lift & Arch before or after your vehicle maintenance appointment at Grease Monkey.