Customers frequently reported long wait times for service, often exceeding the estimated duration, even with appointments.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor communication and unprofessional behavior.
Trustworthiness
Several reviews indicated concerns about the honesty of service recommendations, with customers feeling they were upsold unnecessary services or repairs.
Overall Experience
Mixed reviews highlight both positive experiences with specific staff and significant frustrations with service delays and perceived incompetence.
AF
Aaron Fox
Dec 31, 2025
1.0
3 hrs for an oil change, charged for windshield wiper fluid but didn’t put any, asked them to check something both the tires and cv joints and after three hours told me I’d have to bring it back another time to get checked, that all they were able to do today was an oil change and charge for windshield wiper fluid they didn’t put. DO NOT RECOMMEND
VB
Vinnie Boarini
Dec 30, 2025
5.0
I have never left a single review about anything ever in my whole life, but the truly good hearted, absolutely phenomenal and astonishing help and service I received at this location, honestly made getting a flat tire worth it, just to have my faith in humanity renewed by the friendly generosity of the individuals, who's patience and efficient expertise, made a profound and lasting impact on my life. I hope they can be recognized and appreciated for the great job they have done. Thank you Ahmed and Sean!
MJ
Marissa J
Dec 15, 2025
5.0
Needed a tired changed and Scott got it set up and him and his crew got it taken care of quickly! Wonderful service!!
TW
T&A Woi
Nov 22, 2025
2.0
Not sure why they take appointments when they don’t honor them. They started working on my car over an hour past my appointment. They workers are kind, but the scheduling needs work.
ES
eric silvestre
Nov 21, 2025
1.0
This place is the worst. I work for lyft and every time i bring in my rental to get serviced it takes forever. An oil change and tire rotation took over 5 hours and i had an appointment. They have also damaged my under plate of the last rental i had. Which was a hassle to explain to Lyft.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there free Wi-Fi available at Goodyear Auto Service?
Yes, the service center offers free Wi-Fi for customers.
Does Goodyear Auto Service have mechanics on-site?
Yes, there are mechanics available for automotive repair and services.
Where is Goodyear Auto Service located?
It is located at 907 East 41st Street, Austin, TX 78751-4807, USA.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be made online at https://www.goodyearautoservice.com/en-US/make-appointment.
Which nearby landmarks or attractions can I visit before or after my visit to Goodyear Auto Service?
You can visit Park Plaza, a notable landmark and historical building nearby, or enjoy a snack at Freebirds World Burrito, a nearby Mexican fast food restaurant.
Are there nearby dining options close to Goodyear Auto Service where customers can wait or grab a meal?
Yes, nearby dining options include Freebirds World Burrito for Mexican cuisine, Menchie's Frozen Yogurt for desserts, and Wingzup, a chicken restaurant and sports bar.
What other nearby automotive-related services are near Goodyear Auto Service?
Nearby automotive services include Groovy Automotive and The Salvation Army Donation Drop Box (Groovy Automotive), both offering repair and tire services.