Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ahmed, Anzal, and Chris for their exceptional service.
Wait Times
Numerous reviews mentioned long wait times, often exceeding expectations, even with scheduled appointments, leading to frustration among customers.
Honesty and Transparency
Several customers expressed concerns about the honesty of the service, citing instances of being upsold unnecessary repairs or being told that repairs were not possible when they were.
Professionalism
While some staff were noted for their professionalism and kindness, others were criticized for poor communication and unprofessional behavior.
Quality of Work
Mixed feedback on the quality of work, with some customers satisfied with repairs and others reporting issues after service, including being charged for unnecessary work.
KR
Keith R
1 day ago
5.0
Excellent work. I hit a curb and my car was making a terrible noise. They got me on a Sunday not only did they fix it on the same day but also at the same price. Groovy's next to them quoted me 1300 and these guys got me for less than half. Thank you for Ahmed and his crew. They know there thing.
TW
T&A Woi
2 days ago
2.0
Not sure why they take appointments when they don’t honor them. They started working on my car over an hour past my appointment. They workers are kind, but the scheduling needs work.
BM
Brenda Morris
2 days ago
5.0
Hands down one of the best places to go to. Few weeks back I took my Porsche to the shop for 2 tires. When I took it I asked them if they could have a look at my headlight. They not only had a look at it they fixed it for way cheaper than the dealership. The dealer quoted me 1200 and they only charged me 350. The best thing was they called me today and asked if I liked their service. They care about there customers highly recommend this place.
AR
Abel Ramirez
3 days ago
5.0
I walked in at 5:40 pm for 3 tires,alignment and an oil change and they got me in with no hesitation in and out. Thanks to Ahmed and Scott for helping me out. They took care of me and I'm surely going to be back.
ES
eric silvestre
3 days ago
1.0
This place is the worst. I work for lyft and every time i bring in my rental to get serviced it takes forever. An oil change and tire rotation took over 5 hours and i had an appointment. They have also damaged my under plate of the last rental i had. Which was a hassle to explain to Lyft.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there free Wi-Fi available at Goodyear Auto Service?
Yes, the service center offers free Wi-Fi for customers.
Does Goodyear Auto Service have mechanics on-site?
Yes, there are mechanics available for automotive repair and services.
Where is Goodyear Auto Service located?
It is located at 907 East 41st Street, Austin, TX 78751-4807, USA.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be made online at https://www.goodyearautoservice.com/en-US/make-appointment.
Which nearby landmarks or attractions can I visit before or after my visit to Goodyear Auto Service?
You can visit Park Plaza, a notable landmark and historical building nearby, or enjoy a snack at Freebirds World Burrito, a nearby Mexican fast food restaurant.
Are there nearby dining options close to Goodyear Auto Service where customers can wait or grab a meal?
Yes, nearby dining options include Freebirds World Burrito for Mexican cuisine, Menchie's Frozen Yogurt for desserts, and Wingzup, a chicken restaurant and sports bar.
What other nearby automotive-related services are near Goodyear Auto Service?
Nearby automotive services include Groovy Automotive and The Salvation Army Donation Drop Box (Groovy Automotive), both offering repair and tire services.