Enterprise Rent-A-Car

4.4
80 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Us Highway 290 Service Road location today.

Location

Enterprise Rent-A-Car
5350 W US Hwy 290 Service Rd, Austin, TX
78735, United States

Hours

Reviews

4.4
80 reviews
5 stars
61
4 stars
9
3 stars
1
2 stars
1
1 star
8
  • CZ
    Coe Vander Zee
    Nov 15, 2025
    5.0
    I was very pleased that they helped me with delivery and return of the vehicle. t They are flexible about returning a vehicle early or needing it longer. Renting a car was hassle free and I will definitely use Enterprise again. Thank you.
  • SN
    Shannon Nichols
    Oct 13, 2025
    1.0
    I've had 2 cancelled bookings at this location. Less than a 25 min notice from my reservation time that they did not have a vehicle for me. The first time they didn't have a car for me I was already at the location when they told me and then told me I can check around at other locations for a vehicle and did not offer to call around to find a location for me.
  • DA
    david andrade
    Sep 29, 2025
    5.0
    I had an excellent experience renting a car here! The process was quick, smooth, and stress-free. A special shoutout to Sean, who went above and beyond to make sure everything was perfect. He was friendly, professional, and took the time to answer all my questions while making me feel like a valued customer. The car was clean, reliable, and exactly what I needed. I’ll definitely be renting here again!
  • GB
    Glen Burton
    Sep 15, 2025
    5.0
    Great service, clean nice cars
  • JZ
    Joey Zamora
    Aug 26, 2025
    1.0
    I’ve always had good experiences with Enterprise, but this location was really disappointing—probably the worst one I’ve been to. Honestly, it felt like an “Enterprise Lite.” First off, the place is hard to find—you blink and you miss it. The signage isn’t very clear from the frontage road. The rep who helped me wasn’t rude, but he came across monotone and robotic, like he was just going through the motions. I actually recognized his voice from when I booked over the phone, and he was already trying to upsell me to an SUV. I told him I just wanted something comparable to what I drive (a Camry or Altima). He said no problem, but what I got was much smaller, smelled like cigarette smoke, and still had water dripping from a quick wash. To make things worse, the car only had a quarter tank of gas when I picked it up. I was told to return it at the same level, but call me old-fashioned—I think a rental should come full, clean, and smoke-free. I also received a text saying I could use that thread if I had questions or needed help, so I responded right away asking about swapping the car for something closer to what I reserved. No one ever replied. That was especially frustrating because they set the expectation and then ignored it completely. All in all, this location just didn’t measure up to the level of service I’ve come to expect from Enterprise. I still like Enterprise as a company, but I wouldn’t recommend this branch to anyone.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Austin, TX?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

Where is Enterprise Rent-A-Car located in Austin?

Enterprise Rent-A-Car is located at 5350 W US Hwy 290 Service Rd, Austin, TX 78735.