Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ben White & I-35 location today.
Location
Hours
Reviews
4.1
915 reviews
5 stars
605
4 stars
94
3 stars
38
2 stars
36
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and attentiveness of the staff, highlighting their efforts to provide a smooth and stress-free rental experience.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Efficiency
While many customers appreciated the quick service, some reported long wait times during busy periods, indicating inconsistency in efficiency.
Reservation Issues
There were multiple complaints about reserved vehicles not being available upon arrival, leading to customer frustration.
Mixed Experiences
Feedback varied significantly, with some customers having outstanding experiences while others reported serious service failures.
- BCBrenda Cardenas6 days ago5.0An awesome place great patience excellent customer service and excellent support
- RARuth Van ArtJan 4, 20265.0Had to rent a car due to wreck while on vacation. Enterprise personnel at the pick up location and at the return to the airport we're exceptionally helpful and kind to a couple of confused geezers. The car, a late model Mitsubishi compact, was perfect for us, easy to drive, and economical in terms of gas mileage. We would not hesitate to use Enterprise again!
- RNRK NoelDec 31, 20255.0Employees where very professional and respectful. Made sure I knew everything to expect over the phone for when I showed up. Definitely recommend.
- SSSophDec 17, 20255.0I had an outstanding experience at Enterprise thanks to Kyndal. From the moment I arrived, she was professional, friendly, and incredibly efficient. She took the time to explain everything clearly, answered all my questions with patience, and made the entire rental process smooth and stress free. What really stood out was her attention to detail and genuine care for customer satisfaction she went above and beyond to make sure I had exactly what I needed. I loved her glasses and she shared an amazing website that I will be ordering from. It’s rare to find someone who combines great customer service with such a positive attitude. Enterprise is lucky to have Kyndal on their team. She truly represents the company well and absolutely deserves recognition (and a raise!). I’ll definitely be returning because of her excellent service.
- JMJacqueline McDowellDec 8, 20255.0I had a truly wonderful experience with my recent car rental. From the moment I walked in, I was helped immediately by a welcoming representative who offered me water and a comfortable place to sit. My wait time was no more than five minutes, and the process felt smooth and efficient. The car I reserved was fantastic—my kids absolutely loved it and were disappointed when it was time to return it! We’ll be heading out on our Christmas vacation in two weeks, and I already know we’ll be back for the excellent customer service and great selection of cars. I will continue renting from this location and have already shared my positive experience with friends and family. I’ll also be posting about it on my social media to spread the word. Thank you again, Jacqueline L. Craig
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Austin, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at the Ben White & I-35 location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I make a reservation at the Enterprise Rent-A-Car Austin location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-ben-white-i-35-6544.html or by calling +1 512-462-9009.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts major credit cards including American Express, Mastercard, Visa, Discover, as well as cash and checks.
Does Enterprise Rent-A-Car offer special discounts?
Yes, Enterprise has discounts available including special weekend rates and discounts for active military members.
Is Enterprise Rent-A-Car at Austin Ben White & I-35 owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby hotels can customers stay at when renting a car from Enterprise in Austin?
Nearby hotels include Candlewood Suites Austin-South, Sonesta Simply Suites Austin South, Austin Marriott South, Days Inn by Wyndham Austin South, SpringHill Suites, Marriott, and Ramada, which offer convenient accommodation options for travelers renting cars.
Are there dining options near Enterprise Rent-A-Car at Ben White & I-35?
Yes, customers can enjoy nearby restaurants such as Burgerlicious, Limestone Kitchen Restaurant and Lounge, Hideaway Kitchen & Bar, Subway, Saigon Kitchen, and Furrs Cafeteria for a variety of dining choices.
What automotive services are available near Enterprise Rent-A-Car in Austin?
Nearby automotive services include CarMax for used cars, Maxwell Ford Collision Center and Point Collision Center for repairs, and several car dealers like Mazda USA, Roger Beasley Mazda South, Nick Sanchez Your Car Guy, South Austin Nissan Pre-Owned, and Martin Auto Sales.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car at the Ben White & I-35 location offers airport pick-up services to assist customers arriving by air.