Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ben White & I-35 location today.
Location
Hours
Reviews
4.1
899 reviews
5 stars
592
4 stars
94
3 stars
37
2 stars
36
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Kendall, Nick, and Jadon.
Vehicle Quality
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Customers frequently reported problems with vehicle availability and reservation accuracy, leading to frustration and delays.
Mixed Experiences
While some customers had excellent experiences, others faced significant challenges, indicating inconsistency in service quality.
Response to Complaints
There were complaints about the handling of issues, with some customers feeling their concerns were not adequately addressed.
- JYJustin Young5 days ago5.0The staff went above and beyond to make sure we were taken care of. They even stayed well past closing to make sure we got a car and to make sure the car was cleaned and ready for us. I was thoroughly impressed with the customer experience
- RRRoma RemedyNov 17, 20255.0Got me situated and on way quickly despite initial online booking hickup. I booked a rental through priceline, somehow resulting on a wrong date. I came to pickup the rental, and the folks at the desk showed me the issue in the system. After explaining the situation, they were able to update the dates, and adjust price very closely to what i had online. Got me nice Jetta and on way quickly. Good service - Great people.
- MAMark AttenbergerNov 13, 20255.0I experienced a level of professionalism by Nick that i have never seen from any business, let alone car rental. Both check in and out was seamless. This guy is unshakable. While waiting to pick up and a week later drop off my car I saw him wait on many frustrated customers ( it was during ACL and F1) not his doing. He treated them with utmost respect and helped out each and every one while they cursed and and complained. He descalated all the people's problems and sent them smiling on ther way. A company should be happy to have such an excellent employee!
- LGLarry GordonNov 12, 20255.0On 11-10-2025 I rented a car from this location 4352 I 35 South Austin ,Tx 787452. If you are looking for Quick, prompt professional friendly service , this is your location. I was fortunate enough to meet B. Hayward the ( ABM) what a super guy. Additionally, The you lady ( Sophie) that walked me through the vehicle inspection . Nice and kind ,very articulate and concise. I think this is where u want to go , to rent your car. I was very pleased.
- GSGio SerratoNov 1, 20251.090+ dollars spent to get to this location only due to the guidance of the CSR rep over the phone. Front desk says I can't rent with out of state licence and debit. Did not even give me a chance to even pull out my corporate card from my company during the car. My company has one of the biggest contracts with Enterprise. As a director of operations I expected better and have rented before with Enterprise regardless of my license. I will touch base with their higher up leadership to see what we can do to remediate this because this is really not acceptable you cannot just turn people down because they're gay lesbian trans Hispanic black Indian whatever the case may be not even one chance to it let me explain myself they just shut me off . I do not recommend
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Austin, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at the Ben White & I-35 location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I make a reservation at the Enterprise Rent-A-Car Austin location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-ben-white-i-35-6544.html or by calling +1 512-462-9009.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts major credit cards including American Express, Mastercard, Visa, Discover, as well as cash and checks.
Does Enterprise Rent-A-Car offer special discounts?
Yes, Enterprise has discounts available including special weekend rates and discounts for active military members.
Is Enterprise Rent-A-Car at Austin Ben White & I-35 owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby hotels can customers stay at when renting a car from Enterprise in Austin?
Nearby hotels include Candlewood Suites Austin-South, Sonesta Simply Suites Austin South, Austin Marriott South, Days Inn by Wyndham Austin South, SpringHill Suites, Marriott, and Ramada, which offer convenient accommodation options for travelers renting cars.
Are there dining options near Enterprise Rent-A-Car at Ben White & I-35?
Yes, customers can enjoy nearby restaurants such as Burgerlicious, Limestone Kitchen Restaurant and Lounge, Hideaway Kitchen & Bar, Subway, Saigon Kitchen, and Furrs Cafeteria for a variety of dining choices.
What automotive services are available near Enterprise Rent-A-Car in Austin?
Nearby automotive services include CarMax for used cars, Maxwell Ford Collision Center and Point Collision Center for repairs, and several car dealers like Mazda USA, Roger Beasley Mazda South, Nick Sanchez Your Car Guy, South Austin Nissan Pre-Owned, and Martin Auto Sales.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car at the Ben White & I-35 location offers airport pick-up services to assist customers arriving by air.