Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Research Blvd. location today.
Location
Hours
Reviews
4.1
502 reviews
5 stars
343
4 stars
42
3 stars
17
2 stars
17
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including unavailability of booked vehicles and lack of communication regarding changes.
Vehicle Condition
Feedback included concerns about the cleanliness and maintenance of rental vehicles, with some customers reporting issues like expired registration and damage.
Communication
Customers expressed frustration over poor communication regarding pricing, additional fees, and the rental process, leading to confusion and dissatisfaction.
Overall Experience
While many customers had positive experiences, there were notable complaints about service inconsistencies and negative experiences that overshadowed some visits.
- FRFred Reutzel5 days ago5.0Always get great service and vehicles
- RNRob NovakNov 11, 20255.0Incredibly helpful staff, had a rental arranged through insurance and they were great to work with. Easy pickup and return process and clean car
- DVDan VasquezNov 7, 20255.0Friendly service and nice clean vehicles.
- ITIngrid TowerNov 3, 20255.0I received phenomenal service from Adam, Charlie, and Hannah at this Enterprise location ( 8310 Research Blvd ). They were extremely efficient, explanatory, and communicative, even when there were several customers at once. There were no complications for me related to my use of Costco booking. They made sure to explain the process for returning after hours, they were friendly over the phone and in person, and made me feel confident when I signed acknowledgement forms. I will certainly be using their business again, I have never had such a pleasant rental car staff experience!
- SHShaunlunda HarrisonOct 28, 20252.0I have been a gold star member for years and occasionally had some misfortunes but this last rental took the cake. I made reservations 3 weeks in advance for a full size SUV for a long travel. I was on a time crunch. I arrived at 7:46. Employee arrived at 8:11. They tried to put me in a compact car. Long story short; I finally left with an intermediate SUV at 9:18.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Research Blvd, Austin?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various needs.
Where is the Enterprise Rent-A-Car location in Austin, TX?
The Austin location is at 8310 Research Blvd, Austin, TX 78758.
What are the operating hours for Enterprise Rent-A-Car on Research Blvd?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Can I reserve a rental car online from this Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-research-blvd-6541.html
Does Enterprise Rent-A-Car accept credit cards and cash payments?
Yes, they accept major payment options including American Express, Mastercard, Visa, Discover, cash, and checks.
Does this Enterprise location offer discounts?
Yes, they provide discounts for active military members.
What languages are spoken at the Enterprise Rent-A-Car on Research Blvd?
Staff primarily speak English at this location.
Are there any automotive-related services or businesses near Enterprise Rent-A-Car?
Yes, nearby you can find Enterprise Truck Rental, Enterprise Commercial Trucks, and O'Reilly Auto Parts, which may assist with vehicle rental or auto parts needs.
What dining options are available near Enterprise Rent-A-Car for a meal before or after renting a vehicle?
Nearby restaurants include Ato Chef's Table (Asian cuisine), Chana's Bread (bakery), The Seasonal, and Baiti Foods (Indian restaurant), offering a variety of dining options.
Are there recreational or leisure activities near Enterprise Rent-A-Car on Research Blvd?
Yes, King Billards nearby offers pool and a bar for entertainment after your rental experience.