Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Research Blvd. location today.
Many customers praised the friendly and helpful staff, highlighting their efficiency and attentiveness during the rental process.
Vehicle Quality
Customers reported receiving clean and well-maintained vehicles, with some noting upgrades and good selection.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including unavailability of requested vehicles and long wait times.
Communication
Feedback indicated a lack of transparency regarding pricing and additional charges, leading to customer frustration.
Overall Experience
While many customers had positive experiences, there were notable complaints about disorganization and poor service at times.
DA
Daisy Alvarado
Feb 20, 2026
1.0
I felt disrespected here. There was an issue using a debit card for a one-way rental (the last time I came here it was fine) so I agreed to just bring it back to the same location. However, the manager started speaking with my rep discretely and then they said they just wouldn’t let me rent it all. They didn’t trust I would bring it back to the same location….even after they told me it wasn’t even possible. How does that even make sense? And based off of what observation of me? I’m always traveling and renting vehicles and this was the most disrespectful interaction I’ve had at a rental facility. They left me stranded in Austin that day.
KV
Kristie Vargas
Feb 18, 2026
5.0
Very professional staff. Very informative of what to expect with having a car rental. Thank you Enterprise!
AM
Abdullah Marulcu
Feb 16, 2026
1.0
They had option online to drop the car to different location , which I choose that . When I drop the car the location , on the phone they told me I need to bring the car to their location. And he hang up the phone on my face . Poor customer service
RK
Rick Kahn
Feb 12, 2026
5.0
Great cars, great team. Special thanks to Aiden who made the whole experience great!
ER
Edith Rodriguez
Feb 12, 2026
5.0
Ive rented three times from Enterprise and picked up from same location. Their customer service is amazing and only gets better every year. I appreciate that they hear you out if you have any concerns or questions. They offered to drop me off as well when I dropped off their rental. I really appreciated this nice service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Research Blvd, Austin?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various needs.
Where is the Enterprise Rent-A-Car location in Austin, TX?
The Austin location is at 8310 Research Blvd, Austin, TX 78758.
What are the operating hours for Enterprise Rent-A-Car on Research Blvd?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Can I reserve a rental car online from this Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-research-blvd-6541.html
Does Enterprise Rent-A-Car accept credit cards and cash payments?
Yes, they accept major payment options including American Express, Mastercard, Visa, Discover, cash, and checks.
Does this Enterprise location offer discounts?
Yes, they provide discounts for active military members.
What languages are spoken at the Enterprise Rent-A-Car on Research Blvd?
Staff primarily speak English at this location.
Are there any automotive-related services or businesses near Enterprise Rent-A-Car?
Yes, nearby you can find Enterprise Truck Rental, Enterprise Commercial Trucks, and O'Reilly Auto Parts, which may assist with vehicle rental or auto parts needs.
What dining options are available near Enterprise Rent-A-Car for a meal before or after renting a vehicle?
Nearby restaurants include Ato Chef's Table (Asian cuisine), Chana's Bread (bakery), The Seasonal, and Baiti Foods (Indian restaurant), offering a variety of dining options.
Are there recreational or leisure activities near Enterprise Rent-A-Car on Research Blvd?
Yes, King Billards nearby offers pool and a bar for entertainment after your rental experience.
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