Brand Certified
Enterprise Rent-A-Car
3.9(502 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
816 Colorado St, Austin, TX
78701, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(512) 476-2300
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/downtown-austin-6542.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Austin location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
502 reviews
5 stars
292
4 stars
66
3 stars
25
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees providing exceptional service.
Reservation Issues
Numerous reviews highlighted significant problems with honoring reservations, including lack of vehicle availability and poor communication regarding cancellations.
Long Wait Times
Several customers reported long wait times for vehicle pickup, often due to understaffing, leading to frustration and dissatisfaction.
Vehicle Condition
Feedback included concerns about the cleanliness and maintenance of vehicles, with some customers reporting issues such as cockroaches in cars.
- AUA Google User5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- VSVita ShapiroFeb 23, 20265.0Easy rental. In and out. With after hrs d/o available. Car had no mechanical issues. Ty.
- KHKatherine HillFeb 14, 20265.0This location is great. Friendly staff and quality cars.
- HMHeather McmurtrieJan 22, 20265.0Trevor, Jeff and David were exceptionally helpful. We had a great experience.
- AMAldo MuirraguiJan 3, 20265.0agents were attentive, quick, honest and not pushy. will definitely use again.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Austin, TX?
Enterprise Rent-A-Car is located at 816 Colorado St, Austin, TX 78701, USA.
What are the operating hours of Enterprise Rent-A-Car in Downtown Austin?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
What types of rental vehicles does Enterprise Rent-A-Car offer in Austin?
Enterprise offers a wide range of rental vehicles including cars, vans, luxury cars, and trucks.
How can I make a reservation with Enterprise Rent-A-Car in Downtown Austin?
You can reserve a rental vehicle by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/tx/downtown-austin-6542.html or by calling +1 512-476-2300.
What payment options are accepted at Enterprise Rent-A-Car in Austin?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Enterprise offers great weekend rates which you can book via their special deals page; they also provide discounts for active military members.
What languages are supported by Enterprise Rent-A-Car in Austin?
Enterprise Rent-A-Car in Austin supports English language for customer service.
Which nearby parking garages are available when visiting Enterprise Rent-A-Car Downtown Austin?
Nearby parking options include Colorado Parking Garage, 816 Congress Parking, and 9th Street Garage, making it convenient for customers to park while renting a vehicle.
What nearby hotels are available if I need accommodation near Enterprise Rent-A-Car in Austin?
Marriot Austin, TX is a nearby hotel where customers can stay, ideal for those combining lodging with car rental services.
Are there public transportation options close to Enterprise Rent-A-Car Downtown Austin?
Yes, the Capital Metro Transit Store and CapMetro Transit Store are nearby, providing public transportation options for customers without vehicles or before picking up a rental car.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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