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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(547 reviews)

Business Details

13207 N US 183 Svrd Nb, Austin, TX
78750, United States
(512) 257-9400

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Anderson Mill & Highway 183 location today.

Location

Enterprise Rent-A-Car
13207 N US 183 Svrd Nb, Austin, TX
78750, United States

Hours

Reviews

3.9
547 reviews
5 stars
337
4 stars
62
3 stars
23
2 stars
23
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, while others reported poor service and unhelpfulness.

Reservation Issues

Numerous reviews highlighted problems with reservations, including not receiving the reserved vehicle and lack of inventory.

Cleanliness and Condition

Several customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Long Wait Times

Multiple reviews mentioned long wait times for both pickup and drop-off, indicating potential understaffing issues.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • AB
    Angel Barros
    Feb 24, 2026
    1.0
    This guy Brandon just didn't want to rent me a car because he didn't feel like it for sure he was racist because I'm Latino, he had my license, debit card all the necessary documents, he just didn't want me to rent, stupid service these people don't want to work. Este tipo Brandon simplemente no me quiso rentar un coche porque no le dio la gana seguro fue racista porque soy latino , tenía mi licencia, tarjeta de débito todos los documentos necesarios , simplemente no me quiso renta , estúpido servicio esta gente no quiere trabajar .
  • A
    Николай Писаренко
    Feb 17, 2026
    1.0
    Hannah She didn't help in any way, she just said wait and I sat and waited for her while she cleaned the car, IRRESPONSIBLE!!!!
  • EA
    Ernest Alridge
    Feb 6, 2026
    5.0
    I had a great experience with Enterprise. The manager, Brandon, was professional and friendly, making the entire process smooth from start to finish. Any questions or concerns I had were handled quickly and with care. It’s clear this location values customer service, and that goes a long way. I’ll definitely continue using Enterprise and highly recommend them to others.
  • MC
    Matthew Craven
    Feb 5, 2026
    5.0
    I had a great experience with the staff at this Enterprise location! Hannah, Shanel, and Aiden were all super friendly, and quickly walked me through the process of getting into my rental while I was getting some repairs done to my vehicle. The check-in and drop-off process was very streamlined, and I had very little wait times during both. If you're in the area and looking for your next rental, I would highly recommend this location!

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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