Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(2491 reviews)

Business Details

3819 Presidential Blvd, Austin, TX
78719, United States
(833) 516-1182

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Austin-Bergstrom International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at AUS today.

Location

Enterprise Rent-A-Car
3819 Presidential Blvd, Austin, TX
78719, United States

Hours

Reviews

4.3
2,491 reviews
5 stars
1,754
4 stars
308
3 stars
117
2 stars
112
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Ellie, Jamal, and Gisele for their exceptional service.

Rental Process

The pick-up and drop-off processes were frequently described as easy and efficient, contributing to a positive overall experience.

Vehicle Condition

While many customers appreciated the cleanliness and quality of the vehicles, there were complaints about receiving cars that were not well-maintained or clean.

Communication Issues

Several reviews highlighted poor communication regarding policies, especially concerning payment methods and vehicle availability, leading to frustration among customers.

Management Concerns

There were multiple reports of unsatisfactory management responses to customer issues, including dismissive attitudes and lack of support during problems.
  • TS
    Thomas Shinnick
    5 days ago
    4.0
    After loaner car drop off they were able to get me back to the car repair place quickly
  • TC
    Toni Curry-Gregory
    5 days ago
    5.0
    It was easy picking up the car and the agent was so nice helpful. Letting me know about discounts and upgrades to rental agreement. The staff was great the car was clean. My only thing is it's hard to log into my membership account to start saving more points. Thank you for the great services though
  • DS
    David Sanov
    Feb 23, 2026
    5.0
    The staff at AUSTIN-Bergstrom airport went above and beyond to make my rental quick and easy, and they did it with professionalism and a smile on their face. The gal behind the counter even came around the counter to open the door for me as I approached the kiask.my car was ready and parked right in front. Excellent and very polite service. Thank you!
  • LD
    Lucas Draper
    Feb 20, 2026
    5.0
    Incredible folks working the graveyard shift! I had accidentally booked a vehicle at a different Enterprise location in Austin last week; Claire and a gentleman were able to set me up with a different vehicle at their airport location in a quick and super-friendly manner. Kudos to them! 🫡
  • CM
    Chriss Muniz
    Feb 7, 2026
    5.0
    My Enterprise rental was perfect from start to finish. Making the reservation online was easy. Picking up the car in Austin was flawless, and we even got a free upgrade. The car we used for four days was very nice. Returning the car on Day 4 with the help of Jack at the airport was also quick and easy. We didnt have a single glitch in the entire process. We will certainly use Enterprise again and recommend it to our friends. Thank you.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: