Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manchaca & Stassney location today.
Location
Hours
Reviews
4.2
226 reviews
5 stars
158
4 stars
24
3 stars3
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including reservations not being honored and cars not being ready at the scheduled time.
Cleanliness
Some customers reported that the vehicles were not thoroughly cleaned before rental, with specific complaints about dirty interiors and windshields.
Communication Issues
Customers expressed frustration with the lack of responsiveness and long wait times when trying to reach the location by phone.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor management and customer service in specific situations.
- MLMisael Luvel5 days ago5.0⭐️⭐️⭐️⭐️⭐️ Huge thanks to Efrain Vazquez for such an amazing experience! From pick-up to drop-off, he was professional, clear, friendly, and incredibly efficient. He explained everything with transparency and made a stressful insurance rental process feel easy and smooth. It’s rare to get this level of customer service — Efrain truly goes above and beyond. Highly recommend!
- TLTessa LJan 3, 20265.0Robert was amazing! I rented a car for a week, but it broke down the second day I had it. Robert made sure everything was taken care of though & helped me secure a refund. This all happened over the holidays too, so I’m extra grateful for his help. Thank you, Robert!!!!!
- ECEdgar ChaconDec 30, 20255.0I frequently rent from this specific location because I am always accommodated. Rob and his team Daniel and Efren are always fantastic with answering my many questions/concerns. Last week, Rob was able to make a last minute change to my rental even during the holiday blocks so that I could manage to get to my destination with a vehicle. Love this location. Keep up the work.
- DVDavid VanceDec 30, 20255.0Today we dealt with Robert, who greeted us by name as we walked in. After a phone call earlier in the day explaining how horrible our experience was at the Buda location, he really made this experience completely different! Like night and day! We returned a car once in Buda already and they gave us another "POS". Robert really hit the spot with a great smelling car, and one that so far seems to not have any issues! Thank you Robert for everything and the exceptional service!
- VDVimal DhaundiyalDec 28, 20252.0Now I don't trust enterprise, it's highest value rental without commitment then why to pay higher charges. Had bad experience recently, feels like I have been cheated.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car at 2016 W Stassney Ln offer?
Enterprise Rent-A-Car offers car rental services including rental cars, van rental, luxury car rental, and airport pick up at the Manchaca & Stassney location in Austin, TX.
What are the operating hours of Enterprise Rent-A-Car in Austin, TX?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Manchaca & Stassney?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-manchaca-stassney-6580.html or by calling +1 512-916-8080.
What payment options are accepted at Enterprise Rent-A-Car in Austin?
The location accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise has great weekend rates available which you can book online at their weekend specials page.
Is the Enterprise Rent-A-Car location in Austin owned by women?
Yes, the Austin Manchaca & Stassney Enterprise Rent-A-Car location is woman-owned.
Are there any nearby places to eat after renting a car at Enterprise on Stassney Ln?
Yes, nearby restaurants include Conans Pizza South, Dairy Queen, Mayfield DQ, The Potluck, El Secreto de Abuela, Taqueria Arandas, Tuk Tuk Thai Cafe, Mi Gran Sabor Catracho, and Moreno Barbecue.
Where can I find nearby public libraries to visit while in the area of Enterprise Rent-A-Car?
You can visit the Manchaca Road Library, Menchaca Road Branch of Austin Public Library, and Austin Public Library, all located nearby the Enterprise Rent-A-Car location.
Are there convenient financial services near Enterprise Rent-A-Car on W Stassney Ln?
Yes, nearby financial services include Speedy Cash for check cashing, PNC Bank, BBVA Bank, Western Union for money transfer, and Smart Pawn and Jewelry for pawnbroking services.
What is the contact phone number for Enterprise Rent-A-Car at Manchaca & Stassney?
You can contact Enterprise Rent-A-Car at +1 512-916-8080 for any inquiries or reservations.