Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Manchaca & Stassney location today.
Location
Hours
Reviews
4.2
220 reviews
5 stars
153
4 stars
24
3 stars3
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Brooke and Efrain for their exceptional service.
Management Issues
Several reviews highlighted problems with management, including poor communication, being understaffed, and unprofessional behavior from certain managers.
Vehicle Condition
Feedback indicated inconsistencies in vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or had mechanical issues.
Reservation Problems
Multiple customers experienced issues with reservations, including cars not being available despite prior bookings and difficulties in reaching the location by phone.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were notable frustrations regarding service inconsistencies and management responses.
- PPpumkin pieNov 1, 20251.011/o1/25 My daughter is having a problem at the Stassney location and the manager won't even respond and it's getting dark and it's not the safest area.
- CCCarlo CastilloOct 28, 20251.0Short staffed and poorly managed. My vehicle was not available at scheduled time. And phones rang the whole time while I waited because no one was available to answer.
- KKKathy KellerOct 11, 20255.0The service tech was pleasant and friendly. He called me back exactly when he said he would. He upgraded me to a nicer vehicle at the lower price. The process was easy. The car was awesome. I am completely satisfied and will use this enterprise location again.
- LLLiliana Arellano (Lily)Oct 3, 20255.0They were really helpful. I had to get a rental because I gave my car to the mechanic shop to fix up the AC. They were so very helpful and understanding. Called back for an update since they wanted the car back but my car was not ready at the shop yet. They were understanding and gave me another day with the rental car.
- NQNick QSep 25, 20255.0The general manager gave outstanding service. He was very warm, efficient and handled a busy lobby like a champ. If every business was ran like this, the world would be a better place. Would recommend 10/10!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car at 2016 W Stassney Ln offer?
Enterprise Rent-A-Car offers car rental services including rental cars, van rental, luxury car rental, and airport pick up at the Manchaca & Stassney location in Austin, TX.
What are the operating hours of Enterprise Rent-A-Car in Austin, TX?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Manchaca & Stassney?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-manchaca-stassney-6580.html or by calling +1 512-916-8080.
What payment options are accepted at Enterprise Rent-A-Car in Austin?
The location accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise has great weekend rates available which you can book online at their weekend specials page.
Is the Enterprise Rent-A-Car location in Austin owned by women?
Yes, the Austin Manchaca & Stassney Enterprise Rent-A-Car location is woman-owned.
Are there any nearby places to eat after renting a car at Enterprise on Stassney Ln?
Yes, nearby restaurants include Conans Pizza South, Dairy Queen, Mayfield DQ, The Potluck, El Secreto de Abuela, Taqueria Arandas, Tuk Tuk Thai Cafe, Mi Gran Sabor Catracho, and Moreno Barbecue.
Where can I find nearby public libraries to visit while in the area of Enterprise Rent-A-Car?
You can visit the Manchaca Road Library, Menchaca Road Branch of Austin Public Library, and Austin Public Library, all located nearby the Enterprise Rent-A-Car location.
Are there convenient financial services near Enterprise Rent-A-Car on W Stassney Ln?
Yes, nearby financial services include Speedy Cash for check cashing, PNC Bank, BBVA Bank, Western Union for money transfer, and Smart Pawn and Jewelry for pawnbroking services.
What is the contact phone number for Enterprise Rent-A-Car at Manchaca & Stassney?
You can contact Enterprise Rent-A-Car at +1 512-916-8080 for any inquiries or reservations.