Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Austin Arboretum location today.
Location
Hours
Reviews
3.6
177 reviews
5 stars
91
4 stars
27
3 stars
5
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Reservation Issues
Numerous reviews mentioned problems with vehicle availability despite confirmed reservations, leading to frustration and dissatisfaction.
Cleanliness and Maintenance
Feedback indicated that vehicles were often not properly cleaned or maintained, with reports of dirty cars and maintenance issues like low tire pressure.
Efficiency
While some customers experienced quick service, others reported long wait times and understaffing, affecting the overall rental process.
Pricing Concerns
Customers expressed dissatisfaction with unexpected charges and pricing discrepancies, particularly regarding extensions and fuel levels.
- KRKristina Rosendahl3 days ago5.0All the staff were very kind and professional. Especially Ari, I was struggling with GPS and my phone service trying to find the return location. He tried very hard to help me. Even called me back when I could not hear him on my phone. When I finally found the location, he was so nice and understanding. He showed exceptional customer service that is not seen very much anymore.
- ARAnthony RussoNov 8, 20251.0Bad customer service my wife was on her way with the credit card to pay for the booking our car broke down we book our reservation we arrived 12.30 my wife was arriving at 1.10 the manager cancelled our reservation refused to wait 10 min . his response was I have to cancel can’t wait 10 min I have better things to do … we where with our kids told he told us to leave …what comes around go around I truly believe in this he attitude sucks people like this should not hold a manager position at this company people like this will ruin a company by not pleasing guest we will never rent from enterprise
- GGGerald GalbreathOct 30, 20255.0Everything went well as always! Thank you!
- DBDarren BrownOct 24, 20251.0Terrible location. Reserved a specific vehicle type and it was not available when I arrived.
- AWAbhi WeltigOct 22, 20254.0Decent service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Austin Arboretum?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at the Austin Arboretum location?
The rental office is open Monday to Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Austin?
You can reserve your rental car online through their website or by calling their local phone number +1 512-343-8982.
What payment methods are accepted at Enterprise Rent-A-Car in Austin?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts, including special offers for active military personnel.
Is the Enterprise Rent-A-Car location in Austin owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
What are some nearby dining options near Enterprise Rent-A-Car in Austin Arboretum?
Nearby restaurants include Biryani & Co., Hyderabad House, Domino’s Pizza, Poke House Austin, and Royal India, offering a variety of cuisines to enjoy before or after your rental.
Are there any nearby shops or stores close to Enterprise Rent-A-Car in Austin?
You can visit nearby shops such as Smoke N Chill (a tobacco and arts & crafts shop), Dollar Tree (a discount store), Gunter's Liquor, Party City, and PayMore electronics.
What nearby educational or recreational facilities are close to Enterprise Rent-A-Car in Austin?
Nearby educational centers include Kumon Math and Reading Center and FirePit Ceramics, while recreational options include Dancers Workshop and Brazilian Fight Factory for active lifestyles.
How can nearby services like Texas Physical Therapy Specialists help customers visiting Enterprise Rent-A-Car?
Customers can conveniently access medical services like Texas Physical Therapy Specialists and DaVita Balcones Dialysis near the Enterprise location for any health-related needs during their visit.