Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Lamar & Hwy 183 location today.
Location
Hours
Reviews
4.2
474 reviews
5 stars
328
4 stars
50
3 stars
24
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Rental Process
The rental process was generally described as easy and efficient, with quick pick-up and drop-off times.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and problems with tires.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor communication from staff.
Recommendation
Despite some negative feedback, many customers expressed a willingness to return and recommend the location based on overall positive interactions.
- VPVedang Patel5 days ago1.0Avoid Dealing with Nick at Enterprise. I had an extremely disappointing experience at the Enterprise on North Lamar, all thanks to the representative named Nick. From the beginning, it felt like he had no intention of honoring my request or making my rental experience positive. I asked specifically for a sedan, something similar to my Mazda 6. Instead, Nick first offered me a Volkswagen Atlas, which was larger than I wanted. I agreed to compromise and take the Atlas just to move forward. But once Nick realized I’d be exchanging the car at another location, he decided to switch me to a Ford Edge instead, something I never asked for and didn’t want. It really felt like because I was willing to compromise once, Nick decided he could just hand me the worst option on the lot. He even joked that he’d never drive a Ford himself and will even pay me to drive a Ford, which was completely unprofessional. On top of that, the location was full of mosquitoes, making the wait even more uncomfortable. In short, if you visit this location, avoid dealing with Nick; Never coming back here.
- DPdalee perkinsNov 11, 20255.0I put off repairing my car’s hail damage for over a year because I dreaded dealing with a rental. Imagine my surprise when I met the best customer service team in Austin — maybe Texas, or even the world! I am not exaggerating. They are so good at surprise and delight! Rami, Nick, Dylan, and everyone else on the team are incredible — friendly, upbeat, and genuinely focused on making sure everyone has a great experience. They make every customer feel important and valued. This team makes renting a car something to actually look forward to.
- CLClair LevisayNov 6, 20255.0Bailey at Enterprise is incredible. She picked me up, dropped me off, and made sure my car was perfect. She went above and beyond and made the whole experience so easy. Enterprise is lucky to have her. Highly recommend asking for Bailey! 👏
- BCBrownSugar ChanelNov 4, 20255.0Rami is AMAZING! Got me in a rental after my car accident! I'm new to Austin and have to say he provided the BEST service for any Enterprise location I've ever been to! Come here if you need a rental car 1000 percent recommend! 😁😁
- TWTiffany Wright-RobbinsNov 3, 20255.0Nick at Enterprise was absolutely wonderful to work with! He was kind, professional, and made the whole rental process so easy and stress-free. It’s rare to meet someone so genuinely helpful—he’s truly an asset to Enterprise. Highly recommend working with him!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Austin offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs in Austin.
What are the rental office hours for Enterprise Rent-A-Car at 6817 N Lamar, Austin?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
Can I reserve a rental car online for the Enterprise Rent-A-Car North Lamar & Hwy 183 location?
Yes, you can reserve your vehicle online through their official reservation URL provided by Enterprise.
What payment options does Enterprise Rent-A-Car accept at this Austin location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Austin a woman-owned business?
Yes, this Enterprise Rent-A-Car location is owned by women.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
What services are provided by Enterprise Rent-A-Car in Austin?
Services include car rental, van rental, luxury car rental, auto rental, truck rentals, and airport pick-up.
Which car rental agencies are near Enterprise Rent-A-Car at 6817 N Lamar?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car offering truck rentals.
What nearby spots can I visit for coffee or tea before picking up my rental car at Enterprise?
You can visit Love Lamp Matcha, a nearby coffee shop and tea room, for refreshments before your rental.
Are there any cultural or entertainment venues near Enterprise Rent-A-Car in Austin?
Yes, nearby you can explore art galleries like GKronke Studios and STUDIO 69, and music venues such as The Oven and The Chandelier Room.