Enterprise Rent-A-Car

3.9
557 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Braker Ln. location today.

Location

Enterprise Rent-A-Car
707 E. Braker Ln, Austin, TX
78753, United States

Hours

Reviews

3.9
557 reviews
5 stars
347
4 stars
60
3 stars
25
2 stars
15
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Brandon, Brian, and Sean.

Mixed Experiences

While some customers reported excellent service, others had negative experiences, particularly with specific employees and issues related to reservations and vehicle availability.

Vehicle Quality

Several reviews mentioned concerns about the condition of the rental cars, including maintenance issues and cleanliness.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.
  • SV
    shahzad virani
    5 days ago
    5.0
    Great team at this location!
  • VB
    Vaij Bharamshetty
    Dec 31, 2025
    4.0
    I recently had a very positive experience with the team at this location and want to record my appreciation. For a long time, I avoided Enterprise Rent-A-Car after a negative experience at the Research Boulevard branch, but I chose this location for the Christmas break because of their competitive pricing and I am glad I did. The staff here are managing the business professionally and provided friendly, helpful service throughout my rental. As a side note, a few cars could benefit from additional maintenance, but overall I remain satisfied and would like to end this review with a sincere thank you to the team.
  • MM
    Michele
    Dec 23, 2025
    4.0
    Good staff no the car I was looking in stock
  • NC
    Nebi Cem
    Dec 19, 2025
    5.0
    The cars are cars. They are commodity and more or less to the same standards at almost every national brand you rent from. However, the hard working genuine people here are irreplaceable in my opinion, and the true difference makers in my experiences. Renting here feels more like borrowing cars from friends than renting from a nationwide corporation. I would have never rented cars frequently enough to eventually earn my Platinum level loyalty status if it wasn't for every single person working here and making a differencea at every turn. Thank you!
  • TS
    Tikesha Smith
    Dec 7, 2025
    5.0
    Brandon and Brian are excellent! They were so helpful and kind! Thank you both for everything!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car located in Austin?

Enterprise Rent-A-Car is located at 707 E. Braker Ln, Ste 103, Austin, TX 78753.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.