Brand Certified
Enterprise Rent-A-Car
4.2(229 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
319 S Lamar, Austin, TX
78704, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(512) 472-1373
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/austin-barton-springs-s-lamar-6526.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Austin South location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
229 reviews
5 stars
161
4 stars
20
3 stars
9
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Malik, Rami, and Nick for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking and unavailability of cars despite prior bookings, leading to frustration among customers.
Vehicle Quality
Customers generally reported satisfaction with the quality and cleanliness of the rental vehicles, noting that they were well-maintained and enjoyable to drive.
Communication Problems
There were multiple complaints about poor communication, including difficulty reaching the branch by phone and lack of follow-up on issues or reservations.
Mixed Experiences
While many reviews were positive, there were also significant negative experiences reported, indicating inconsistency in service quality and customer satisfaction.
- MRMatthew R6 days ago5.0Malik (the branch manager) and his crew have provided fantastic service for me the last several months. They're now my go-to for my local-ATX rentals. Highly recommended!
- KKKristin KarrFeb 20, 20265.0Everyone was very helpful and communicative. Made the process seamless and stress free.
- EEeric eagleFeb 10, 20265.0It is a bit of a smaller branch and seems that it gets super busy, but that just is what it is being downtown. But the stand out for me was Sam. It was veeeery busy there today and i wouldn’t put past anyone to be low energy and not very enthusiastic. But Sam was extremely helpful and charismatic and made the process of getting a car very smooth. He also initially helped me book my car over the phone and went the extra mile to make sure i could get the best car possible for my needs and that would make me happy, especially since it was through another persons insurance and i wasn’t totally sure the process and what not. Really just wanted to recommend this location for its customer service overall.
- EPEliza PillsburyFeb 9, 20265.0Sam and Malik were both extremely helpful while my insurance company was not. Grateful for their advocacy and attentive service.
- BBBrandon BrewerJan 28, 20265.0Sam and the manager (Jamel I believe his name was) took extra steps to make sure the billing was agreeable. The pick up and ride home really made a difference during a stressful time and I’m grateful for that. The vehicle was in great shape and was a joy to drive. All around great experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Austin South?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit your needs.
Where is Enterprise Rent-A-Car located in Austin, TX?
Enterprise Rent-A-Car is located at 319 S Lamar, Austin, TX 78704.
What are the operating hours for Enterprise Rent-A-Car in Downtown Austin South?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise provides airport pick-up services at their Downtown Austin South location.
What payment options are accepted at Enterprise Rent-A-Car Downtown Austin South?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise offers discounts for active military members.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Austin?
Yes, you can reserve your rental car online through their website at enterprise.com.
What coffee shops are near Enterprise Rent-A-Car on S Lamar where I can grab a drink before my rental?
Nearby coffee shops include The Coffee Bean & Tea Leaf and Starbucks, perfect spots to enjoy a coffee before picking up your rental car.
Where can I park my car when visiting Enterprise Rent-A-Car Downtown Austin South?
Metropolis and SP+ Parking are nearby parking options close to the Enterprise location on S Lamar.
What nearby dining options are available around Enterprise Rent-A-Car for a meal after picking up my vehicle?
You can enjoy a meal at nearby restaurants such as Flour and Vine, Carpenters Hall, House Wine, or Mai Pen Rai Thai.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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