Enterprise Rent-A-Car

4.1
216 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

319 S Lamar, Austin, TX
78704, United States
(512) 472-1373
https://www.enterprise.com/en/car-rental/locations/us/tx/austin-barton-springs-s-lamar-6526.html
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About

Car Rental AgencyVan Rental
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Austin South location today.

Location

Enterprise Rent-A-Car
319 S Lamar, Austin, TX
78704, United States

Hours

Reviews

4.1
216 reviews
5 stars
150
4 stars
20
3 stars
8
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite prior bookings and poor communication regarding availability.

Rental Experience

While many customers enjoyed their rental experience, some reported issues with vehicle availability and the condition of the cars.

Communication Problems

Customers frequently mentioned difficulties in reaching the location by phone and receiving timely responses to inquiries.

Mixed Reviews

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
  • MM
    Melissa M
    5 days ago
    5.0
    This location was amazing! They picked me up from the body shop, helped me transport both of my car seats and found a quick solution when they wouldn’t fit in the original rental. I had a positive experience with everyone I interacted with at the s. Lamar location. I will use them again.
  • A1
    Alpha 180
    Nov 13, 2025
    1.0
    No way these reviews are legit. Just waited an hour to get a car as one employee slowly helped the line of people. No acknowledgment, not cracking a smile, not apologizing for wait. Wild experience.
  • CM
    Case Miller
    Nov 9, 2025
    5.0
    Very helpful
  • SR
    Sameer Ratnaparkhi
    Oct 28, 2025
    5.0
    Smooth pick up and drop off experience. Affordable last minute rental on the F1 weekend.
  • TB
    Terri Bennett
    Oct 27, 2025
    5.0
    On a recent trip to Austin I had a few schedule changes and despite the fact that there were a ton of events happening in town, Malik was super friendly, professional, and helpful (not to mention patient!) with us and made our trip a lot smoother! I highly recommend this branch and want to recognize Malik for going above and beyond and exceeding our expectations for customer service.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Austin South?

Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit your needs.

Where is Enterprise Rent-A-Car located in Austin, TX?

Enterprise Rent-A-Car is located at 319 S Lamar, Austin, TX 78704.