Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Austin, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 7th & Northwestern location today.
Location
Hours
Reviews
3.8
118 reviews
5 stars
75
4 stars
5
3 stars
4
2 stars
3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Evan and Brandon, for their professionalism, helpfulness, and ability to handle stressful situations.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding car availability.
Cleanliness and Maintenance
Some customers reported issues with the cleanliness and maintenance of the vehicles, including safety concerns with cars provided.
Staffing Problems
Several reviews mentioned long wait times and inadequate staffing, leading to poor customer experiences during busy periods.
- JGJohn GoffJan 6, 20265.0Great experience here. Evan, the manager, is a good guy to work with.
- KLKyle LawsonDec 23, 20251.0Horrible experience. Treated completely unfairly. Spoke with three different employees on the phone to ensure I would have a pickup truck as a rental. Even after they verbally guaranteed it, I ended up with a minivan. The whole thing was a scam just to ensure that I would rent from their specific location. Customers are not put first here.
- JZJameson ZaballosDec 15, 20255.0Evan is extremely professional and helpful when helping me choose a car and decide on options. Twice I've rented from this location, and both times were excellent. He's attentive and goes above-and-beyond to make sure it's a seamless experience. He takes this job seriously.
- TGTheron GuerraDec 13, 20255.0Evan, the branch manager, took really good care of me. He was able to problem solve to have a vehicle ready at the time of my reservation even though he was by himself in the front office at the time. Upon return, he made sure that I was able to get back to my hotel. I can honestly say, this was one of my best experiences ever. Evan is honest and transparent about what he can do for you while still making you feel welcome.
- MMMichDec 10, 20255.0It's true – the manager Evan and his team are wonderful. Their service and thoughtfulness is so excellent, I found myself wanting to rent a car for no reason, but they *need *more *people. They do an amazing job even if it's a day where it's one person handling all calls, reservations, and customers who aren't always very nice. But logistically, it means that one person has to temporarily duck out to get customers and cars, etc and other customers are left waiting. I'm coming up on my 4th rental with them, and don't want to go anywhere else because they're so accommodating. But please, someone give them more staff so more people can experience the stellar team (Shea) and great location near downtown.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Austin, TX?
Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options to suit your needs, whether you need a car for errands, trips, or replacement.
Where is the Enterprise Rent-A-Car location in Austin?
The Enterprise Rent-A-Car is located at 2301 E 7th St, Austin, TX 78702.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on weekends in Austin?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 1:00 PM but closed on Sundays.
Does Enterprise Rent-A-Car in Austin offer discounts for active military members?
Yes, discounts are available for active military personnel at this Enterprise Rent-A-Car location.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Austin?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/austin-7th-northwestern-65h7.html or call them at +1 512-354-3193.
Is the Enterprise Rent-A-Car agency at 7th & Northwestern owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
Which restaurants are located near Enterprise Rent-A-Car on 7th St in Austin?
Nearby restaurants include Short Stop (a burger and fast food restaurant), Hay Elotes (offering Mexican food and ice cream), and Joe's Bakery & Coffee Shop for Mexican cuisine and bakery items.
What entertainment options are near Enterprise Rent-A-Car in Austin?
7 Street Station, a cinema, museum, and drive-in theater, is located close by and offers a range of entertainment options for visitors.
What fitness and wellness facilities can I find near Enterprise Rent-A-Car in Austin?
Nearby fitness and wellness options include Aces Jiu Jitsu Club, SALUD & Fitness D La 7 gym, as well as several beauty salons like America Hair Salon and Oasis Nail Spa.