Customers consistently praised the friendly, knowledgeable, and honest service provided by the staff, particularly highlighting individuals like Randy and Jake.
Quality of Work
The business received positive feedback for their efficient and high-quality repairs, with many customers expressing satisfaction with the results of their services.
Trustworthiness
Many reviews emphasized the shop's integrity, with customers appreciating that they were not upsold unnecessary services or parts.
Speed of Service
Customers frequently noted the quick turnaround times for repairs and services, often being impressed by how fast their vehicles were serviced.
Family-Owned Atmosphere
The family-owned nature of the business was highlighted positively, with customers feeling a sense of community and personal care during their visits.
BH
Bobby Hillin
1 day ago
5.0
Great people who understand service, work hard and are very fair with price. They are my #1 source for as many services as they provide.
AM
Anthony Messina
3 days ago
5.0
Randy and team were fantastic. Quick in and out, 30 minutes faster than when I called and great pricing. Will definitely recommend to others and come back. Always love supporting local!
TD
Ted Doyle
4 days ago
5.0
I have been taking our family vehicles to Don Rucker Tire and Auto since they opened their location in Lake Travis (20+ years ago?). Rob, Tammie, Tab and all the guys at Rucker’s have always been extremely trustworthy and delivered the best service at a very reasonable price. As most people know, having an auto mechanic shop like this invaluable. I highly recommend them for all your automotive business.
Ted Doyle
TL
Thomas Lee
Nov 17, 2025
5.0
Went in for a slow leak tire repair -- have been putting it off for several days because thought that I was going to have to wait an hour or more (like at the national tire "big box" store a few miles down 620 in Bee Cave). Don Rucker’s took a look at my tire in just a few minutes. Pulled out a small nail. No charge. I am always concerned about tire shops damaging my alloy wheels -- no issue here, they were very careful. Highly recommended.
AW
Adam White
Nov 13, 2025
5.0
These guys are great - knowledgeable, friendly, honest, and competitive pricing. Also they have been here for decades which alone is a pretty good referral. I have been using them for a long time … and on my last visit they quoted me a price that included several hours of labor. When they got into it they found a way to do the repair in about half the time estimated. So my cost was about half what i was expecting. When is the last time that happened to you!?!?
Frequently Asked Questions About Don Rucker Tire & Auto
Do I need an appointment for repairs or maintenance?
An appointment is not typically necessary. We are often able to accommodate same-day service, depending on the specific repair or maintenance required.
Do you take walk-ins?
Yes, we do accept walk-in customers. In many cases, we can provide same-day service for your vehicle.
How often do I need to have my oil changed?
For most vehicles using synthetic oil, we recommend an oil change every 7,000 miles.
Do you have a waiting area?
Yes, we provide a comfortable waiting area equipped with television, Wi-Fi, and complimentary coffee for our customers.
How often should I get my tires rotated?
We recommend rotating your tires every 7,000 to 10,000 miles, depending on your specific vehicle model.
Do I need an alignent on all four tires?
A four-wheel alignment is not always necessary. The need for alignment depends on the current wear pattern of your tires.
Do I need to make an appointment for repair or maintenance services at Don Rucker Tire & Auto?
An appointment is not typically necessary as same-day service is often available, depending on the specific repair or maintenance required.
Does Don Rucker Tire & Auto accept walk-in customers?
Yes, walk-ins are accepted, and many times same-day service can be provided for your vehicle.
How often should I change the oil in my vehicle?
For most vehicles using synthetic oil, an oil change every 7,000 miles is recommended.
What are the business hours of Don Rucker Tire & Auto?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods does Don Rucker Tire & Auto accept?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What kind of services does Don Rucker Tire & Auto provide?
They offer transmission, brakes, lift kits, tires, bumpers, A/C service, diagnostic checks, suspension diagnostics, alignments, coolant flush and diagnostics, and tune ups.
Is there a comfortable waiting area available at Don Rucker Tire & Auto?
Yes, the waiting area includes television, Wi-Fi, and complimentary coffee for customers.
Which nearby stores could I visit before or after servicing my vehicle at Don Rucker Tire & Auto?
Nearby you can find Winkley's Auto Parts-Hardware for automotive parts and Elite Wireless for mobile phone needs.
Are there places to eat close to Don Rucker Tire & Auto where I can relax during or after my visit?
Yes, nearby restaurants include 827 Rays Kitchen + Cellar, Lake Travis Biergarten, Hill Country Pasta House, and Kitchen Del Mar Seafood Grill & Bar.
Where can I find nearby services like shipping or police assistance around Don Rucker Tire & Auto?
You can find a FedEx Drop Box for shipping needs and the Travis County Sheriff's Office West Command nearby for public services.