Business Details
About
Auto Repair ShopTruck Accessories StoreTruck Repair ShopAuto CustomizationAuto Accessories StoreTire Shop
Don Rucker Tire & Auto provides transmission services, tires, A/C service, diagnostic checks, and suspension diagnostics to the Austin, TX area.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.7
275 reviews
5 stars
242
4 stars
10
3 stars4
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to explain issues and provide solutions.
Trustworthiness
Several reviews emphasized the honesty and integrity of the business, with customers feeling confident in the services provided without being upsold.
Quality of Work
While many customers reported high-quality service and repairs, there were some complaints about specific issues, such as poor handling of tire swaps and brake repairs.
Communication
Some customers expressed dissatisfaction with communication, particularly regarding updates on vehicle repairs and follow-ups.
Long-term Loyalty
Numerous reviews indicated that customers have been returning for years, showcasing a strong sense of loyalty and satisfaction with the service.
- EMEd Mendel2 days ago5.0The Rucker family son, mom, and dad treat me like royalty I have bought 4 sets of tires from them nittos for 3 trucks I have owned and a set for my wives BMW service is great A great Christian family I would recommend to anyone thanks
- KKK Kelliher4 days ago5.0Hands down my favorite auto shop! They take great care of me and my daughters, communicate clearly, and always give honest options without pressure. They prioritize what actually needs to be done and are mindful of cost, which I really appreciate. I moved downtown and still drive out to come here. Highly recommend!!
- BLBrenda LeaJan 5, 20265.0My family and I have been taking our cars to Don Ruckers for routine maintenance, and servicing mechanical issues for over a decade now. I would not take our cars anywhere else. I like the fact that Don Ruckers prices are fair. They are very knowledgeable and they don’t try to up-sale you. Don Ruckers is a family owned business and they are totally legit. 💟☮️✝️
- DRDon RuckerDec 30, 20251.0UPDATE: The owner making excuses for Mathew calling me to take the review down just lies now I see what kind of place this really is now they are saying they did not paint the rims when it’s chipping paint off the rim these people of full of lies good luck but your true colors will show so keep denying your your crooks. They charged for work that wasn’t done now I got some mechanic calling me saying he’s an ex cop and he can do the repairs for cheaper knowing I was charged already and the work was never done and they collected money from my insurance what crooks. UPDATE: just got a phone call from Matthew begging me to remove my review. There is no way in hell you guys are crooks telling me what’s wrong with my vehicle and I don’t need nothing done to it and then you replace stuff on my vehicle that you did not replace and charge the insurance company for your crooks BAD BAD PLACE for vehicle repairs these people are crooks they did not replace anything that they said they replaced and I was charged for it. They painted my rims and saying they’re new. These people are crooks. They screwed over the wrong person because my insurance company will be going after them. And trust me I’m not finished yet. Mathew the guy I was dealing with is denying everything and he is the one I deal with in person and he’s trying to blame it on somebody else Sneaky crooks they are. Save your money in your time any other place it’s definitely better than this one
- DRDezerie RamirezDec 29, 20255.0I can’t say enough good things about Don Rucker Tire and Auto ! Everyone was super helpful and patient. They took the time to explain what was wrong with my car and showed me what needed to be fixed. Prices were great and the work was done perfectly. It’s hard to find trustworthy shops these days, but this one is definitely it!
Frequently Asked Questions About Don Rucker Tire & Auto
Do I need an appointment for repairs or maintenance?
An appointment is not typically necessary. We are often able to accommodate same-day service, depending on the specific repair or maintenance required.
Do you take walk-ins?
Yes, we do accept walk-in customers. In many cases, we can provide same-day service for your vehicle.
How often do I need to have my oil changed?
For most vehicles using synthetic oil, we recommend an oil change every 7,000 miles.
Do you have a waiting area?
Yes, we provide a comfortable waiting area equipped with television, Wi-Fi, and complimentary coffee for our customers.
How often should I get my tires rotated?
We recommend rotating your tires every 7,000 to 10,000 miles, depending on your specific vehicle model.
Do I need an alignent on all four tires?
A four-wheel alignment is not always necessary. The need for alignment depends on the current wear pattern of your tires.
Do I need to make an appointment for repair or maintenance services at Don Rucker Tire & Auto?
An appointment is not typically necessary as same-day service is often available, depending on the specific repair or maintenance required.
Does Don Rucker Tire & Auto accept walk-in customers?
Yes, walk-ins are accepted, and many times same-day service can be provided for your vehicle.
How often should I change the oil in my vehicle?
For most vehicles using synthetic oil, an oil change every 7,000 miles is recommended.
What are the business hours of Don Rucker Tire & Auto?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods does Don Rucker Tire & Auto accept?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What kind of services does Don Rucker Tire & Auto provide?
They offer transmission, brakes, lift kits, tires, bumpers, A/C service, diagnostic checks, suspension diagnostics, alignments, coolant flush and diagnostics, and tune ups.
Is there a comfortable waiting area available at Don Rucker Tire & Auto?
Yes, the waiting area includes television, Wi-Fi, and complimentary coffee for customers.
Which nearby stores could I visit before or after servicing my vehicle at Don Rucker Tire & Auto?
Nearby you can find Winkley's Auto Parts-Hardware for automotive parts and Elite Wireless for mobile phone needs.
Are there places to eat close to Don Rucker Tire & Auto where I can relax during or after my visit?
Yes, nearby restaurants include 827 Rays Kitchen + Cellar, Lake Travis Biergarten, Hill Country Pasta House, and Kitchen Del Mar Seafood Grill & Bar.
Where can I find nearby services like shipping or police assistance around Don Rucker Tire & Auto?
You can find a FedEx Drop Box for shipping needs and the Travis County Sheriff's Office West Command nearby for public services.