Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationCar Battery Store
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Austin today.
Location
Hours
Reviews
4.8
241 reviews
5 stars
221
4 stars
5
3 stars3
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, honesty, and professionalism, particularly highlighting individuals like Dan, Juan, and Edgar.
Service Quality
Customers reported satisfaction with the quality of repairs and maintenance, noting thorough diagnostics and effective solutions.
Timeliness
Several reviews mentioned quick service and efficient turnaround times, with many customers appreciating the promptness of their appointments.
Communication
Customers appreciated clear communication regarding services needed and pricing, with many noting that staff took the time to explain issues and options.
Negative Experiences
A few customers expressed dissatisfaction with specific incidents, including long wait times for billing and perceived upselling tactics.
- JSJay Speer4 days ago5.0Excellent experience, Jared was very friendly and helpful. He got me squared away on an oil change and a coolant and brake flush. I was in and out in under an hour. Mike worked on my car and did a great job.
- MSMario SaenzJan 2, 20265.0A very 5 star place every one is very helpful and truly know what there doing. Great price on service. Just a overall very good place to get your car serviced and it does not matter what you need they will help.
- ASAlissa SaenzJan 2, 20265.0Great experience at Brakes Plus. The staff was friendly, professional, and explained everything clearly. The service was quick and I felt like my car was in good hands. Highly recommend.
- ADAb DelJan 2, 20265.0Great experience at Brake Plus! The staff was friendly, honest, and explained everything clearly. Service was quick, professional, and fairly priced. I definitely recommend them and will be coming back.
- TTTerrie TamborelloJan 2, 20265.0My husband and I take all our families vehicles to Jared at Brakes Plus. He’s always a pleasure to work with and extremely helpful on all aspects and issues with our cars. It’s never not anxiety when an issue comes up with the car , however it’s been consistently a calm and stress free experience with Jared and Brakes Plus. They get our highest recommendation! Thanks Jared ..
Frequently Asked Questions About Brakes Plus
What are the operating hours of Brakes Plus in Austin?
Brakes Plus in Austin is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What services does Brakes Plus offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repair, state inspections (select locations), batteries, wiper blades, and more vehicle maintenance and repair services.
Where is Brakes Plus located in Austin?
Brakes Plus is located at 11700 Anderson Mill Rd, Austin, TX 78750, USA.
What types of payment does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa payments.
Is Brakes Plus open on holidays?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Does Brakes Plus provide online appointment reservations?
Yes, you can make a reservation online at their website: https://www.brakesplus.com/stores/austin/tx/0359/
What nearby convenience stores can I visit before or after my service at Brakes Plus?
7-Eleven is a nearby convenience store where you can pick up snacks or drinks before or after your visit to Brakes Plus.
Are there nearby banks near Brakes Plus for easy financial services?
Yes, Wells Fargo Bank and Bank of America Financial Center are close to Brakes Plus, convenient for any banking needs during your visit.
What nearby restaurants can I try after automotive service at Brakes Plus?
Nearby dining options include Wendy's for fast food, MOD Pizza for pizza lovers, Dos Mary's for Mexican cuisine, and Nagoya Steak and Sushi for steak and sushi meals.
How can I find more information or updates about Brakes Plus?
You can visit their website at https://www.brakesplus.com or check their Facebook page at https://www.facebook.com/601306186393076 for news and updates.