Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationCar Battery Store
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Austin today.
Location
Hours
Reviews
4.8
228 reviews
5 stars
211
4 stars
5
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Dan, Juan, and Bob for their exceptional service.
Quality of Work
Many reviews noted the thoroughness and quality of repairs, with customers expressing satisfaction with the work done on their vehicles.
Honesty and Transparency
Several customers appreciated the honest assessments of their vehicle needs, with no pressure to upsell unnecessary services.
Timeliness
Customers frequently mentioned quick service and timely completion of repairs, often being able to get same-day service.
Pricing
The business was recognized for reasonable and competitive pricing, with many customers feeling they received good value for their money.
- OSOren Shlomo5 days ago5.0I had an amazing experience at Brakes Plus thanks to Edgar, the service advisor. From the moment I walked in, he was professional, honest, and extremely helpful. He explained everything clearly, showed me exactly what needed attention, and walked me through my options without any pressure. Edgar made the whole process easy and stress-free. He kept me updated, answered all my questions, and made sure I understood the work being done on my car. It’s rare to find someone this patient and knowledgeable in auto service. Thank you, Edgar, for the outstanding customer service. I’ll definitely be coming back and recommending this location to others!
- JCJustin CampoNov 17, 20255.0My wife Madison and I took our hyundai venue here. Sean made room for us within 30 minutes, kept us updated, and most importantly didnt upsell us for anything we didnt need. This isnt just auto care, this is quality auto care. Thank you Sean!
- LHlids for headsNov 1, 20255.0thank you Jared and team for helping us after hours with our splash shield that fell off when driving. They brought in my car lifted it up and secured it from falling and did it for no charge. will definitely return
- JLJesus LongoriaOct 31, 20255.0Great customer service from Juan ! Helped me get my alignment done quick and gave me a quote for chassis components and upcoming engine and transmission oil changes as well
- AAAmazonOct 31, 20255.0Súper atentos . Resolvieron mi problema muy profesional y eficiente. Llegue con un consumo de corriente y el mecánico José , solucionó mi problema. Súper recomendado este sitio
Frequently Asked Questions About Brakes Plus
What are the operating hours of Brakes Plus in Austin?
Brakes Plus in Austin is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What services does Brakes Plus offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repair, state inspections (select locations), batteries, wiper blades, and more vehicle maintenance and repair services.
Where is Brakes Plus located in Austin?
Brakes Plus is located at 11700 Anderson Mill Rd, Austin, TX 78750, USA.
What types of payment does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa payments.
Is Brakes Plus open on holidays?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Does Brakes Plus provide online appointment reservations?
Yes, you can make a reservation online at their website: https://www.brakesplus.com/stores/austin/tx/0359/
What nearby convenience stores can I visit before or after my service at Brakes Plus?
7-Eleven is a nearby convenience store where you can pick up snacks or drinks before or after your visit to Brakes Plus.
Are there nearby banks near Brakes Plus for easy financial services?
Yes, Wells Fargo Bank and Bank of America Financial Center are close to Brakes Plus, convenient for any banking needs during your visit.
What nearby restaurants can I try after automotive service at Brakes Plus?
Nearby dining options include Wendy's for fast food, MOD Pizza for pizza lovers, Dos Mary's for Mexican cuisine, and Nagoya Steak and Sushi for steak and sushi meals.
How can I find more information or updates about Brakes Plus?
You can visit their website at https://www.brakesplus.com or check their Facebook page at https://www.facebook.com/601306186393076 for news and updates.