Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Austin #6711 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 676-2976.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
270 reviews
5 stars
223
4 stars
21
3 stars
9
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.
Battery Services
Many reviews highlighted positive experiences with battery replacements and installations, although some customers expressed frustration when services were not provided as advertised.
Store Management
Store managers, particularly Steve and Renee, received commendations for their professionalism and dedication to customer satisfaction.
Staffing Issues
Some reviews noted instances of inadequate staffing or unprofessional behavior from certain employees, impacting the overall customer experience.
Product Availability
Customers appreciated the store's ability to quickly order parts and provide solutions, although there were occasional complaints about specific items being unavailable.
- JRJill RamosNov 5, 20251.0It was raining and my battery needed testing. I was turned away because of the rain and the risk of shock due to them not having covering. And he wasn't nice about it.
- MSMichael SalasOct 2, 20255.0Good service
- LPLeila PlummerSep 9, 20255.0Thanks for professionally checking my battery, and also installing the new one! It’s nice that professional free services like this still exist.
- BJBernard Beck JrSep 5, 20255.0Store Manager Steve was exceptionally helpful, caring and professional during a recent experience with his store location. I had to special order a battery for my Kia Optima Hybrid with a promise of a next day delivery as I was leaving town. The battery shipment was delayed but Steve continued to follow-up and the battery arrived the afternoon it was due. That said, removing the dead battery and replacing it was much more difficult than most vehicles due to this Kia's design. Steve diligently pursued getting the battery switchout to happen, despite being out in the hot Texas sun at nearly 100 degrees. The whole time, he was kind, apologetic for any inconvenience (there was none, he was doing everything he possibly could), and demonstrated a sincere care for his customer. Remarkably, this Kia had a battery with reversed positive and negative terminals...so the special order battery wouldn't work. Steve checked his entire inventory and there were no batteries in stock that would work! Steve put the old battery back in, jumped started me and I was able to get the vehicle to a dealer down the road so that they could locate the unique battery this vehicle required. Despite not being able to install the battery, Steve was outstanding in his efforts to attempt to get this resolved. I've spent decades as a multi-unit retail leader and was extremely impressed by Steve's dedication to service. Thank you Steve.
- WDWilliam DonovanAug 27, 20255.0Came in early and they had it full staffed. Everyone was helpful and friendly.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Austin, TX?
AutoZone Auto Parts in Austin, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts in Austin?
You can find automotive replacement parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Austin.
Does AutoZone Auto Parts offer any pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What is the address and contact information for AutoZone Auto Parts in Austin?
The store is located at 11720 Ranch Rd 620N, Austin, TX 78750. You can reach them at (512) 676-2976 or email customer.service@autozone.com.
Which automotive brands does AutoZone Auto Parts in Austin carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I rent tools at AutoZone Auto Parts in Austin?
Yes, AutoZone Auto Parts offers tool rental services along with their auto parts and accessories.
What popular nearby parks can I visit when shopping at AutoZone Auto Parts?
El Salido, a local park and dog park, is nearby and can be a great place to visit before or after your AutoZone trip.
Are there convenient banking options close to AutoZone Auto Parts in Austin?
Yes, Capital One Bank is located nearby, making it convenient for customers to handle banking needs during their visit to AutoZone.
What nearby restaurants can I consider for dining near AutoZone Auto Parts?
Nearby dining options include Nagoya Steak and Sushi, offering sushi and steakhouse meals, and Don Don Express, a Japanese and Asian restaurant.
Is there a convenient pharmacy or medical services near AutoZone Auto Parts in Austin?
Yes, Walgreens pharmacy and CVS Pharmacy are nearby, along with healthcare providers such as Lakeline Vision Source and MinuteClinic.