Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Parmer Ln in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 491-0164.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
942 reviews
5 stars
607
4 stars
171
3 stars
66
2 stars
31
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for going above and beyond to assist with battery replacements and other car issues, highlighting employees like Petrit, Ali, and Ibrahim for their exceptional service.
Professionalism
Several reviews noted the professionalism and knowledge of the staff, with many customers feeling respected and well taken care of during their visits.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with rude staff or feeling pressured to purchase more expensive items.
Efficiency
Customers appreciated the quick service, especially when it came to battery testing and replacements, with many noting minimal wait times.
Store Cleanliness
A few reviews mentioned cleanliness issues within the store, indicating that improvements could be made in this area.
- ANAndres R. Castellanos (Necio)Nov 14, 20251.0I am a life long customer. Any location I go to has always been helpful and very courteous. This location, however. I waited at the desk to pay for a while. 3 employees walked past me without even acknowledging me. I don't think I will come back to this location.
- RJRimsha JafriNov 6, 20255.0Store 3104 1819 west Palmer lane This store has been the absolute best. Through car trouble and all, I had the most amazing customer service experiences upon my constant returns and these guys went out of their way to help me out. Thank you specifically to Ali and Petrit and the entire AutoZone team, I really appreciate you guys.
- TFTabarak FoaadNov 3, 20255.0Great experience at this store. Yakota went above and beyond to help although being the only associate at the front with a line of almost 6 customers. She managed to keep everyone happy. I love her beautiful smile. Good for AutoZone! Peace.
- VLViviana de lunaNov 3, 20251.0Bad service in 5 minutes of opening. Cashier mentioned she couldn’t help me as an associate because she was shortstaffed, mind you I walked in at 9:05 they open at nine. Three cars parked and counted anbout 4 associates and she couldn’t assist me, had an attitude as well. Asked her if she can locate me where the product I was looking to purchase and she just pointed as if I knew the store. Don’t work at a place you aren’t content about.
- ALAudrey LovenburyNov 2, 20255.0Petrit was amazing!! I came late night with a battery malfunction warning and he came out and tested it with no problem. He was able to point me to which battery I needed. He told me to come anytime during daylight and he would help me switch my battery. I came early the next day and he was quick to jump and help. He told me my car model was a bit difficult to work through to change the battery but he would no problem, just would take time. He is great! Come here if you need help or have any questions.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Austin is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup options?
Yes, the store provides both same-day delivery and in-store pickup services for customer convenience.
Where is AutoZone Auto Parts located in Austin, TX?
It is located at 1819 W Parmer Ln, Austin, TX 78727, USA.
What types of products can I find at AutoZone Auto Parts on W Parmer Ln?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular automotive brands does AutoZone Auto Parts carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a way to contact AutoZone Auto Parts online or by phone?
Yes, you can call them at (512) 491-0164 or email customer.service@autozone.com.
Can I find other auto parts stores near AutoZone Auto Parts on W Parmer Ln?
Yes, there are several nearby options including multiple AutoZone locations as well as Advance Auto Parts stores.
What food options are available near AutoZone Auto Parts on W Parmer Ln?
You can find fast food options like Taco Bell and Bodhi Viet Veggie Cuisine nearby, great for grabbing a quick meal before or after your visit.
Are there any other useful services near AutoZone Auto Parts on W Parmer Ln?
Yes, nearby services include Austin Locksmith Service, CVS Pharmacy, UPS Access Point location, and Parmer Laundromat providing a variety of support for customers in the area.
Does AutoZone Auto Parts have an online presence where I can shop or get more information?
Yes, you can visit their website at https://www.autozone.com/locations/tx/austin/1819-w-parmer-ln.html and their Facebook page at https://www.facebook.com/326390704056305 for more info and online shopping.