AutoZone Auto Parts

4.3
955 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Parmer Ln in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 491-0164.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1819 W Parmer Ln, Austin, TX
78727, United States

Hours

Reviews

4.3
955 reviews
5 stars
619
4 stars
170
3 stars
66
2 stars
31
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist with various car issues, highlighting individuals like Ali, Petrit, and Ibrahim for their exceptional service.

Product Knowledge

Customers appreciated the staff's expertise and thorough recommendations when selecting parts and troubleshooting car problems.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with rude staff or slow service, indicating inconsistency in customer interactions.

Assistance with Repairs

Several reviews noted that employees helped with installations and repairs, providing hands-on assistance that customers found valuable.

Store Environment

Feedback included mentions of cleanliness and organization, with some customers noting issues with the store's condition and wait times.
  • RC
    Raleigh Clark
    1 day ago
    5.0
    Great service at this location! Ibrahim was great to work with and helped me resolve an issue with my battery that I’ve been dealing with for a while. All Of the workers were quick to help and very pleasant!
  • TT
    Tom Thibodeau
    5 days ago
    5.0
    Ali helped me get driver's side and passenger's side wipers on when I realized my vehicle did not use j hook - really appreciate his professionalism and quick service!
  • RS
    Robyn Sullins
    Jan 1, 2026
    5.0
    Woke up on New Year’s Day and my car wouldn’t start. Luckily autozone was open and I was able to make it there right when doors unlocked. Everyone there was super kind and Petrit helped run a diagnostic on my battery and alternator. Petrit was very knowledgeable and put in my new battery quickly and answered any questions I had. Would definitely recommend and come back.
  • MC
    Michaela Caple
    Dec 23, 2025
    5.0
    Ali A, and David G were AMAZING they both went above and beyond to help me with my f150 I’m a first time truck owner and without these two guys I would’ve been totally screwed. Best employees ever.
  • NS
    Nyl Stewart
    Dec 9, 2025
    5.0
    I rode in off of a jump start with a bad battery. I had a picture of the battery I needed and was lost on what tools to get. A really nice man by the name of Ali helped me immediately find what battery I need and gave me options. Beyond that, he saw my situation and found me quite a few discounts on the purchase -and then- offered to help me replace it. I got to my car and hadn't even thought of the tools needed, but he came out with his entire kit to help. I really appreciate all of the help this man offered me today!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Austin is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup options?

Yes, the store provides both same-day delivery and in-store pickup services for customer convenience.