AutoZone Auto Parts

4.3
524 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Manchaca Rd in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 291-9156.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9509 Manchaca Rd, Austin, TX
78748, United States

Hours

Reviews

4.3
524 reviews
5 stars
344
4 stars
87
3 stars
40
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Steven, Erik, and Mariah for their exceptional service.

Inconsistent Experiences

While some customers reported excellent service, others experienced rude or unhelpful interactions, particularly with certain employees.

Efficiency

Several reviews noted quick service, especially regarding battery replacements and diagnostics, with many customers appreciating the speed of assistance.

Product Knowledge

Customers frequently mentioned the staff's knowledge about products and their ability to assist with troubleshooting and installations.

Negative Experiences

A number of reviews reflected dissatisfaction with customer service, citing unprofessional behavior and lack of assistance in critical situations.
  • LM
    lindsey morrison
    Jan 1, 2026
    5.0
    Patrick was great!! - changed my battery and went above and beyond to get my old battery out due to some rust. Recommend this location!
  • JL
    jeff lacomb
    Dec 21, 2025
    5.0
    Steven is an incredible human being. Whatever you’re paying him, it’s not enough. I had the pleasure of meeting him today while looking for something very specific to help an elderly lady in a power wheelchair. He came in clutch and helped in so many ways. Her Christmas is now going to be the best Christmas she’s had since being wheelchair bound. I can’t thank him enough. Autozone may get this 5 star rating today. But it follows Steven’s name. Thanks again man! If I ever need anything from Autozone it’ll be whatever location Steven works.
  • VC
    Virginia Cruz
    Dec 8, 2025
    5.0
    Barry is a very valuable asset to your company. His professionalism and great customer service was so inspiring to me today. He helped my son diagnose his problems to his car today. He did all with a welcoming smile and friendly attitude . This all started the minute I walked into the store till the minute we left the store. You should be very proud having this young man work at your store. Again he’s a valuable asset to your company.
  • AG
    Anabel Garcia
    Nov 28, 2025
    1.0
    Terrible service, my father went in one day and he heard the employees say there comes someone who doesn't speak English. He does not speak perfect be be can get by and clearly understood they were talking about him. I then also went and the guy very rude, I was asking for some stuff and he said he didn't know I then approached him and said does anybody else know? My husband sent me because he has purchased these items before here. I also suggested maybe he pulled up the info with our phone to see previous purchases. He said that wouldn't work. Not sure what he's doing there if he isn't going to try and help out.
  • JM
    Jacob Montoya
    Nov 1, 2025
    5.0
    Great place

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup and same-day delivery services for customer convenience.