AutoZone Auto Parts

4.3
675 reviews

Business Details

6313 Burnet Rd, Austin, TX
78757, United States
(512) 452-9394
https://www.autozone.com/locations/tx/austin/6313-burnet-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Burnet Rd in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 452-9394.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6313 Burnet Rd, Austin, TX
78757, United States

Hours

Reviews

4.3
675 reviews
5 stars
442
4 stars
121
3 stars
57
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving shoutouts for their exceptional service.

Battery Installation

Numerous reviews highlighted the quick and efficient battery installation service provided by staff, with many customers expressing gratitude for the assistance.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with unhelpful staff or issues with product availability, indicating inconsistency in service.

Store Cleanliness

A few reviews mentioned concerns about the cleanliness of the store and the need for better organization.

Product Availability

Customers appreciated the good selection of products, although there were instances where specific items were out of stock despite being listed online.
  • ZS
    Zaid Saad
    Feb 10, 2026
    1.0
    Today at 1:45 PM, I was near the Auto Zone. The employees at the store refused to help me check the check engine and threw the diagnostic tool at me, leaving me to do it myself. I really don't know which connector I need. I sat in my car for about 15 minutes without being able to do it, and in the end, I returned the diagnostic tool and went to another branch. Please train your employees on proper customer service.
  • PA
    Paul Adams
    Jan 28, 2026
    5.0
    Excellent service. She installed my wiper blades for me.
  • JB
    Jeannie Bryant
    Jan 25, 2026
    5.0
    I brought my car with battery issues to your store on Burnet Road in Austin. It was a very busy Friday afternoon because a winter storm was approaching. Andi, a friendly and energetic salesperson helped me determine the problem, receive a replacement battery at no cost )because it was still under warranty and I had bought it at that store.). She installed it quickly, all the while helping others who needed new windshield wipers and antifreeze. She was so attentive and effective, going above and beyond the usual customer service. Please Thank her for her commitment to great customer service! I am a loyal customer now. Jeannie Bryant.
  • SR
    S Mikan RN,PhD
    Jan 22, 2026
    5.0
    Louis was SUPER helpful as I was searching for oil for a small engine. SHOUT OUT to him as he checked what options I had and helped me find a gas station nearby. This location has ALWAYS been so excellent even back in my high school days — thank you!!
  • DD
    D
    Jan 10, 2026
    1.0
    unfortunately associates aren’t helpful. claiming it’s “against policy” to help with car battery install.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts open earlier or later on weekends compared to weekdays?

On Saturdays, AutoZone Auto Parts has the same hours as weekdays, 7:30 AM to 9:00 PM, while on Sundays it opens slightly later at 8:00 AM and closes at 9:00 PM.

Brand Certified Facts from AutoZone Auto Parts

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