Brand Certified
AutoZone Auto Parts
4.4(675 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
6313 Burnet Rd, Austin, TX
78757, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(512) 452-9394
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/tx/austin/6313-burnet-rd.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Burnet Rd in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 452-9394.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.4
675 reviews
5 stars
443
4 stars
121
3 stars
57
2 stars
16
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving shoutouts for their exceptional service.
Inconsistency
Some reviews highlighted inconsistent service experiences, with a few customers reporting rude or unhelpful staff, particularly regarding battery installations.
Efficiency
Customers frequently noted quick service, especially for battery testing and installations, with many expressing satisfaction with the speed of their visits.
Product Availability
While many found the inventory satisfactory, some customers reported issues with stock availability for specific items, leading to frustration.
Positive Experiences
Overall, numerous reviews reflected positive experiences, with many customers expressing loyalty to the store due to the quality of service received.
- ZSZaid SaadFeb 10, 20261.0Today at 1:45 PM, I was near the Auto Zone. The employees at the store refused to help me check the check engine and threw the diagnostic tool at me, leaving me to do it myself. I really don't know which connector I need. I sat in my car for about 15 minutes without being able to do it, and in the end, I returned the diagnostic tool and went to another branch. Please train your employees on proper customer service.
- PAPaul AdamsJan 28, 20265.0Excellent service. She installed my wiper blades for me.
- JBJeannie BryantJan 25, 20265.0I brought my car with battery issues to your store on Burnet Road in Austin. It was a very busy Friday afternoon because a winter storm was approaching. Andi, a friendly and energetic salesperson helped me determine the problem, receive a replacement battery at no cost )because it was still under warranty and I had bought it at that store.). She installed it quickly, all the while helping others who needed new windshield wipers and antifreeze. She was so attentive and effective, going above and beyond the usual customer service. Please Thank her for her commitment to great customer service! I am a loyal customer now. Jeannie Bryant.
- SRS Mikan RN,PhDJan 22, 20265.0Louis was SUPER helpful as I was searching for oil for a small engine. SHOUT OUT to him as he checked what options I had and helped me find a gas station nearby. This location has ALWAYS been so excellent even back in my high school days — thank you!!
- DDDJan 10, 20261.0unfortunately associates aren’t helpful. claiming it’s “against policy” to help with car battery install.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts open earlier or later on weekends compared to weekdays?
On Saturdays, AutoZone Auto Parts has the same hours as weekdays, 7:30 AM to 9:00 PM, while on Sundays it opens slightly later at 8:00 AM and closes at 9:00 PM.
Which services does AutoZone Auto Parts offer for customer convenience?
AutoZone Auto Parts offers in-store pickup, curbside pickup, same-day delivery, and in-store shopping to enhance customer convenience.
What types of products can I find at AutoZone Auto Parts on Burnet Rd?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, Penzoil, and more.
Is there a way to contact AutoZone Auto Parts for customer service?
Yes, you can reach customer service at AutoZone Auto Parts by calling (512) 452-9394 or emailing customer.service@autozone.com.
Can I shop online and pick up my AutoZone order at the 6313 Burnet Rd location?
Yes, you can shop AutoZone online and choose in-store pickup at the 6313 Burnet Rd location for your convenience.
Which nearby places can I visit for home improvement shopping after visiting AutoZone?
After AutoZone, you can visit nearby Expressions Home Gallery - Austin, Morrison Supply Expressions Gallery, and Doors & Company for hardware and building supplies.
Are there fitness and recreation places near AutoZone Auto Parts on Burnet Rd?
Yes, nearby you can find CrossFit Central Burnet Road for gym and active life activities, and Phoenix Lounge for a sports club experience.
If I'm visiting AutoZone, what are some nearby places where I can grab a coffee or a snack?
Wild Foods Co nearby offers coffee and food, making it a great spot to visit before or after your AutoZone trip.
Does AutoZone Auto Parts on Burnet Rd provide services on Sundays and what time do they open?
AutoZone Auto Parts is open on Sundays from 8:00 AM to 9:00 PM, providing full service for your auto parts needs.
Brand Certified Facts from AutoZone Auto Parts
This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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