AutoZone Auto Parts

4.2
798 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Austin #5880 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 441-0712.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1941 William Cannon E, Austin, TX
78744, United States

Hours

Reviews

4.2
798 reviews
5 stars
486
4 stars
149
3 stars
53
2 stars
18
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like JR, Isaac, and Martin, while others reported negative experiences with rude or untrained employees.

Product Knowledge

Some reviews highlighted staff members' expertise in diagnosing issues and providing accurate parts, while others criticized the lack of knowledge among employees.

Store Experience

The store was often described as clean and well-stocked, but there were complaints about long wait times and slow service during busy periods.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior and inadequate training of staff, leading to inconsistent customer experiences.
  • AF
    alex flym
    2 days ago
    1.0
    pésimo servicio que queria regresa un producto que se habia encargado y nos isiseron esperar mas de 1 hora, por que no estaba el gerente tan sencillo que es decir si se puede o no
  • MA
    Marisela Rios A.
    Dec 27, 2025
    5.0
    Had JR swap out our old battery and put in the new one I’m so grateful he was so polite and very fast at getting it done!
  • AA
    Abdul Rahman Abdul-kader
    Nov 29, 2025
    5.0
    JR was super kind and helpful running the commercial desk account despite the store busy on Black Friday weekend, he was able to find me exactly what I needed and even called and verified with other stores to ensure my part is in stock. Great Job JR and team!!
  • RD
    Ricardo Diaz
    Nov 23, 2025
    5.0
    En ese local vien
  • DW
    Dayna Wallace
    Nov 4, 2025
    5.0
    I used to always bypass this store to go somewhere else because the staff there made me feel like I was an inconvenience to them, but on 11/1 we stopped in to have an alternator check done after having the battery checked at another auto parts store(battery checked out good). When JR, the manager, came out with his equipment and said we needed to go down the list of diagnostics in order to get good info, I knew I was in good hands. He found the battery to be bad, and quickly assisted on getting a replacement battery located and installed. He was so friendly and informative. I told him he definitely restored my faith in that location!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Austin, TX?

AutoZone Auto Parts in Austin, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Austin?

It is located at 1941 William Cannon E, Austin, TX 78744, United States.