Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Congress Ave in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 447-7078.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
613 reviews
5 stars
381
4 stars
93
3 stars
43
2 stars
27
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for going above and beyond in assisting them with their car issues, highlighting specific employees like Reuben, Lawrence, and Max for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, particularly regarding battery replacements and other repairs, often completing tasks in under 30 minutes.
Knowledgeable Staff
Reviewers appreciated the staff's expertise and willingness to educate customers about their car issues, making the experience less intimidating for those unfamiliar with automotive repairs.
Mixed Experiences
While many reviews were positive, there were some complaints about rude service and unhelpful staff, indicating inconsistency in customer experiences.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
- BBBethany Butler5 days ago2.0Honestly the only reason the store is getting two stars is because of how pleasant the two people who I spoke to when I pick the order up were. Aside from that you'll have to make sure that you turn off your Uber Eats when you close because it's unfair for me to have to return an item the next day because you close at 9:00 it's unfair that other orders are being handed out because you close at 9:00 and you haven't updated the system yet it's disrespectful. Now I have to waste my time and come back tomorrow and return this customers order desiigner the customer canceled it or the store requested it to come back knowing full well that it was closed
- NNnick nye6 days ago5.010/10 experience with Max at this location. Came in for some battery problems and was able to get it replaced as well as getting some other problems diagnosed and referred to a mechanic! Would absolutely recommend coming here.
- MGMichael GandaraNov 30, 20255.0Had the best experience at this AutoZone. Hiley was exceptionally helpful with a lot of tips and info beyond the battery issue that we came in with.
- ASAshley SmithNov 21, 20255.0Look at this picture!! The definition of customer service. Max got on the wet ground in the pouring rain to help me plug a hole from a screw that was in my tires yesterday. Blessings on him and his family and future forreal.
- RSRyan ScharrerNov 11, 20255.0When my service brake light came on the other day, I was sure it was going to cost me over 400 that I was not budgeted for. The first thing I did was stop at this Auto Zone location where store manager Hiley came out and assisted me without even having to ask. She immediately topped off brake fluid and cleaned the rotors. Sure enough the service brake light was offend I was back on the road. I can't say enough about her eagerness to help and since it didn't take much time or product to assist, she didn't even charge me. This allowed me time to properly budget for the inevitable upcoming brake job that I will need but sure may my day much better. Thanks Hiley and South Congress Auto Zone, fior going above and beyond and taking a load off my shoulders that day!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Austin, TX?
AutoZone Auto Parts is located at 2602 S Congress Ave, Austin, TX 78704.
Which brands of auto parts does AutoZone Auto Parts carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop online and pick up my order at AutoZone Auto Parts?
Yes, AutoZone offers online shopping with options for in-store and curbside pickup.
What are the weekend hours for AutoZone Auto Parts?
On Saturdays, AutoZone is open from 7:30 AM to 9:00 PM, and on Sundays, it is open from 8:00 AM to 9:00 PM.
Are there any nearby automotive parts stores near AutoZone Auto Parts at 2602 S Congress Ave?
Yes, there is another AutoZone nearby as well as Rhino Linings of Austin, which also deals in automotive parts and accessories.
What food or beverage options are available near AutoZone Auto Parts?
Nearby you can visit Simona's Coffee and Cocktails for coffee or cocktails and Ras Modern Indian for Indian cuisine.
Are there any hotels or accommodations near AutoZone Auto Parts in Austin?
Yes, the Colton House Hotel and Marriott are nearby for lodging and accommodation needs.