AutoZone Auto Parts

4.1
608 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Congress Ave in Austin, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 447-7078.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2602 S Congress Ave, Austin, TX
78704, United States

Hours

Reviews

4.1
608 reviews
5 stars
377
4 stars
93
3 stars
43
2 stars
26
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond in providing exceptional service, with specific mentions of employees like Reuben, Max, and Lawrence.

Efficiency

Customers frequently noted the quick and efficient service, particularly in battery replacements and other repairs, often completed in under 30 minutes.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and willingness to educate customers about their car issues, enhancing the overall experience.

Mixed Experiences

While many reviews were positive, some customers reported poor service or unhelpful staff, indicating inconsistency in customer experiences.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • AS
    Ashley Smith
    3 days ago
    5.0
    Look at this picture!! The definition of customer service. Max got on the wet ground in the pouring rain to help me plug a hole from a screw that was in my tires yesterday. Blessings on him and his family and future forreal.
  • AM
    AJ McGraw
    Nov 15, 2025
    5.0
    Great customer service from everyone at this location appreciate all the hard work
  • RS
    Ryan Scharrer
    Nov 11, 2025
    5.0
    When my service brake light came on the other day, I was sure it was going to cost me over 400 that I was not budgeted for. The first thing I did was stop at this Auto Zone location where store manager Hiley came out and assisted me without even having to ask. She immediately topped off brake fluid and cleaned the rotors. Sure enough the service brake light was offend I was back on the road. I can't say enough about her eagerness to help and since it didn't take much time or product to assist, she didn't even charge me. This allowed me time to properly budget for the inevitable upcoming brake job that I will need but sure may my day much better. Thanks Hiley and South Congress Auto Zone, fior going above and beyond and taking a load off my shoulders that day!!
  • AM
    Anastasia Maren
    Nov 3, 2025
    5.0
    Thank you so much to Kenneth at the South Congress location. He was very kind from beginning to end and even taught me a few things while replacing my car battery. I greatly appreciate all of his help!
  • AA
    Adaeze Atumah
    Nov 2, 2025
    5.0
    Lawrence was amazing! Didn’t wait at all, he was super kind and educational, and sent me on my merry way. Came in because my battery died and he tested it for me and cleaned off my battery to where it looks brand new. Would come again back to this location just for Lawrence. Much appreciated!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.