AutoZone Auto Parts

4.0
1033 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Austin #4252 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 407-8187.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5329 N Interstate 35, Austin, TX
78723, United States

Hours

Reviews

4.0
1,033 reviews
5 stars
576
4 stars
180
3 stars
94
2 stars
46
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude and dismissive.

Staff Knowledge

Several customers highlighted the staff's expertise and ability to assist with automotive issues, but there were also complaints about incorrect information and lack of assistance.

Management Issues

Multiple reviews pointed out poor management behavior, including rudeness and lack of support for staff, which negatively impacted customer experiences.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service and resolved their issues efficiently.
  • AT
    Alex Treminio
    Jan 3, 2026
    5.0
    The service was very good and I found what I was looking for.
  • AT
    adam T
    Jan 3, 2026
    1.0
    I am very disappointed to share the worst and first bad experience with Autozone, this is my first time coming to the store around 4:30-4:40 PM JAN 2 and I was Very much “not welcomed” by a Dark skinned Gentleman sleeve Tattooes and longer hair Afro type” who was very rude despite me being very friendly, I thought maybe this man had a long and harsh day, tried to be even more polite to ask him how his day was and I hope he had a great holiday, Well I wish I never did because this dude just mean mogged me and proceeded to look at me in a rude way, at that point I decided to not interact any further, asked him to check my car battery that’s under warranty and he start arguing about how my car has the wrong battery size, we ran my VIN number through the system and the same exact battery pulled up So the man started being so hostile towards me and I told him that I no longer would like his service. I apologize for the long review, But I genuinely wish that person has a better day, or even job. I worked retail and went through all types of BS but his actions Cannot be justified. I hope this matter gets resolved.
  • BB
    Bethlinkstravels Bethlinkstravels
    Jan 1, 2026
    5.0
    Best service ever! Autozone has the best staff. It’s same excellent service everywhere.
  • JD
    J’me Davies
    Dec 21, 2025
    5.0
    Helpful, and Knowledgeable
  • SC
    Somer Civello
    Dec 12, 2025
    5.0
    Edward was very nice and helpful!

Frequently Asked Questions About AutoZone Auto Parts

What are the daily operating hours for AutoZone Auto Parts in Austin, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 11:00 PM, and on Sunday from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Austin?

AutoZone Auto Parts is located at 5329 N Interstate 35, Austin, TX 78723, United States.