Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Austin #3069 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 440-4782.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Wait Times
Many customers experienced long wait times for service, leading to frustration and dissatisfaction.
Parking Issues
Numerous complaints about predatory booting practices in the parking lot, with customers being fined for brief parking.
Staff Knowledge
Some staff members were noted for their knowledge and helpfulness, while others were criticized for lack of experience and poor attitude.
Store Environment
The store environment was described as chaotic and unwelcoming, with reports of unprofessional behavior among staff.
ST
Sergio Tapia
Feb 16, 2026
2.0
Pues una experiencia mala
El Sr Augustine P.
No tiene buena actitud de atención al cliente.
El señor habla español
Pero parece que quiere que le hablen en el español
CC
C
Feb 15, 2026
1.0
Unable to receive service. Went to this store twice today. Both times I waited in line for service. Both times I was ignored when it was my turn. It wasn’t due to me being a difficult customer being I did exactly what was expected of me and wasn’t granted the opportunity to speak a single word with an employee.
I am new to this area and this was my first interaction with this store. I would rather drive 20 minutes to a NAPA than come back here, or any other AutoZone for that matter.
SQ
strong qu
Feb 15, 2026
3.0
I thought AutoZone loan a tools program allows loaning roller creeper but clerk there said no. They said no refund once tools is used. Very disappointed.
Update: I am glad to get quick responding from AutoZone. I hope AutoZone could provide a clear list of which tools are entitled for the loan a tools program. ChatGpt is giving conflict answering with what the store owner said. Interestingly, AutoZone provides loaning more expensive vaccum pumper, but not other much cheaper and durable tools. I am also happy with other deals there.
PS
Philip Sedillo
Feb 6, 2026
5.0
E. Riverside i called for a price check Anthony was very helpful and answered all my questions. Just thought he should be recognized as a good employee!!
DC
Daniel Campbell
Feb 5, 2026
1.0
Worst Autozone I've ever seen and been to in all my years, customers are cutting in line going behind the counter just to get service before everyone else in line, the employees acted like it was funny, and when the guy helping me was looking for the part he keep telling me just to go to another store, even though I just drove over an hour after hearing my home store tell me that they have the part, terrible customer service, I'm running a business and when parts are needed the parts store shouldn't be a complete joke
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Austin, TX?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Austin?
It is located at 2205 E Riverside Dr, Austin, TX 78741, USA.
What types of automotive products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call them at (512) 440-4782 or email customer.service@autozone.com for inquiries.
Which automotive brands does AutoZone Auto Parts carry?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there other automotive parts stores near AutoZone Auto Parts?
Yes, nearby automotive stores include another AutoZone and Advance Auto Parts located close by.
What dining options are available near AutoZone Auto Parts for a quick meal?
Nearby dining includes Raising Cane's Chicken Fingers, Long John Silver’s/A&W, Kim Phung Restaurant, Las Islas Mexican Seafood and Grill, and ThunderCloud Subs.
Are there any financial services located near AutoZone Auto Parts?
Yes, Wells Fargo ATM and Barri Financial Group are nearby financial service locations.
What entertainment venues are close to AutoZone Auto Parts in Austin?
Emo's music venue and Copperhead Club bar are nearby places to enjoy music and nightlife after your visit.
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