Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Austin #1390 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 477-3547.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
543 reviews
5 stars
334
4 stars
93
3 stars
44
2 stars
21
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Darwin, Jennifer, and Stacy.
Staffing Issues
Several reviews indicated that the store is often understaffed, leading to slower service and unresponsive commercial support.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor service from specific employees and instances of perceived discrimination.
Product Availability
Customers generally found the store well-stocked with necessary auto parts, although some reported issues with incorrect items being provided.
- GTGus TavoJan 5, 20261.0They had me on hold the whole time so I hung up and called back and they immediately answered and were able to help me.
- JSJerry SanzJan 4, 20265.0Josh it’s a great person and help me with everything. Thank you for your support
- LHLauren HughesDec 20, 20255.0Awesome service from Casey at this location. He was quick, knowledgeable, and helped with a difficult battery change.
- RFRachael FlocoDec 16, 20255.0Car battery died and it was a tricky battery to replace but not for Irwin (I hope that his name) He was amazing and helped us in 30min or less. 5/5 amazing employee.
- KVKristov VikSep 15, 20251.0If I could give zero stars, I would. The commercial department is consistently unresponsive and slow, with phone calls often going unanswered. On multiple occasions, employees have even hung up mid-conversation, which reflects very poor customer service. Gilbert, who appears to be the main point of contact, has expressed being overwhelmed by handling numerous orders alone—an indication that the team is severely understaffed and poorly managed. I would not recommend this company for any commercial business needs, as their lack of organization and support causes unnecessary delays and frustration for your customers.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Austin, TX?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services to customers.
Where is AutoZone Auto Parts located in Austin?
It is located at 2735 E 7th St, Austin, TX 78702, United States.
What types of products are available at AutoZone Auto Parts?
They offer auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and products from brands like Duralast, Edelbrock, and Bosch.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (512) 477-3547 or email customer.service@autozone.com.
Are there any nearby public amenities or services near AutoZone Auto Parts in Austin?
Yes, nearby places include High Point Dentistry for dental needs, Milano Nail Spa for beauty and spa services, and Austin Regional Clinic for healthcare.
Is there a supermarket or pharmacy close to AutoZone Auto Parts?
H-E-B supermarket and H-E-B Pharmacy are located nearby for your grocery and pharmaceutical needs.
Are there convenient transportation or postal services near AutoZone Auto Parts?
Yes, the UPS Access Point location nearby provides shipping and postal services, and the Capital Metro Admin Building is nearby which could assist with local transit information.
What nearby places could I visit for dining near AutoZone Auto Parts?
You can visit Antojitos El Flaco ATX or EloFrut-TX, both nearby food trucks offering quick meals.
Can I find mobile phone and electronics stores near AutoZone Auto Parts?
Yes, Cellular And More and Metro by T-Mobile are nearby stores for mobile phones and electronics accessories.