AutoZone Auto Parts

4.4
394 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Austin #1347 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 447-3966.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
512 W Stassney Ln, Unit 100, Austin, TX
78745, United States

Hours

Reviews

4.4
394 reviews
5 stars
277
4 stars
58
3 stars
14
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, although there were some complaints about inventory accuracy.

Mixed Experiences

While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.

Quick Service

Several customers appreciated the quick service, especially for battery replacements and other urgent needs.

Store Environment

The store was generally described as clean and well-stocked, although some customers mentioned issues with long wait times during busy periods.
  • MB
    Maeghan Bell
    6 days ago
    5.0
    Needed a tail light replaced on my Subaru Forester and came here. Adrian took a look at it, made sure I got the correct bulb, and installed the light for me. He was professional and kind and genuinely wanted to help. Great customer service and knowledge. Thank you!!!
  • YR
    Yaya Robledo
    Nov 16, 2025
    5.0
    Great service, the employees are always so helpful and really take the time to explain and answer any questions I have. Anytime I have any auto parts needs this autozone is my first stop. I recommend this autozone to all my friends and family. They almost always have everything I need and if they dont they alway tell me what other locations do.
  • TT
    texanfilms
    Nov 3, 2025
    1.0
    Terrible customer service, and they do not stand behind their products. Adrian (the manager) was utterly unconcerned with my issue, would barely talk to he about it and acted like it was strange I asked for help. Rude, unfriendly staff.
  • EC
    Esmeralda Castillo
    Nov 1, 2025
    1.0
    Worst customer service the manager was a female and she didn’t wanna come do her job because of some little rain will not recommend coming here, even though there’s a lot of dudes there standing around doing nothing. Took my business to O’Reillys. They did the job as soon as I walked in would recommend.
  • TR
    Tommy R
    Oct 30, 2025
    5.0
    Unfortunately had a dying battery this morning, so I came to this AutoZone since it's not terribly far from my house. I was helped by Alexis, who was nice and personable while helping me check out. She also helped me with switching out the battery, and was overall pleasant and funny during the whole experience. Will always go back for any car needs!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Austin?

AutoZone Auto Parts in Austin is open Monday through Thursday and Sunday from 7:30 AM to 9:00 PM, and Friday and Saturday from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Austin, TX?

It is located at 512 W Stassney Ln, Unit 100, Austin, TX 78745, United States.