Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Austin #1396 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (512) 835-4748.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
736 reviews
5 stars
413
4 stars
138
3 stars
66
2 stars
30
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Marcos, Jennifer, and Emilia for their exceptional service.
Product Quality
Several reviews mentioned issues with defective parts and poor service regarding returns, indicating a need for better quality control.
Wait Times
Customers frequently reported long wait times both in-store and on the phone, leading to frustration with service speed.
Management Issues
Some reviews criticized management for poor customer service and lack of support, suggesting a need for better training and oversight.
- MWMelissa Walls5 days ago4.0I appreciate you Markeem J for assisting me when Jason wouldn't. Jason had me the code reader and was trying to tell me what to do. Marketer J came swiftly out the door behind me and said, " Ma'am give me that (the code reader), I got you!" I thank you so much Markeem J for your amazing customer service. Just maybe Jason can learn a thing or two from you about customer service. I had to give you 4 stars and take 1 star away because of Jason.
- ACAnru ChabarDec 4, 20251.0Terrible attention from the manager. I bought two parts for the vehicle's brakes. Surprise both defective parts, they installed them. They tell me that they are used, they placed them on Saturday, on Sunday I used the vehicle and the brakes continued to fail. I put the car in the workshop but for Thanksgiving until today they returned them to me, I wanted to return them because I need original parts and they said no. However, how would I know that the pieces would work if they were not placed in the vehicle. Very rude for not being able to give it a solution. They just told me to go see where they help you because not here
- BPBianca PizarroSep 23, 20255.0Great service and extremely helpful staff. Fixed battery issue promptly.
- EVElvin VarelaSep 23, 20255.0Exelente ahí encuentras de todo
- JMJoe MarinSep 12, 20254.0Evetytime you call them they put u on hold 15 min plus
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Austin, TX?
AutoZone Auto Parts in Austin, TX is open every day from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Austin?
AutoZone Auto Parts is located at 9905 N Lamar Blvd, Austin, TX 78753.
What types of products are available at AutoZone Auto Parts?
They offer a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands does AutoZone Auto Parts carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Austin offer in-store pickup and delivery services?
Yes, AutoZone Austin offers in-store pickup as well as same-day delivery services for customers.
How can I contact AutoZone Auto Parts in Austin?
You can call them at (512) 835-4748 or email customer.service@autozone.com for inquiries.
What nearby places can I visit when shopping at AutoZone on N Lamar Blvd?
Nearby you can visit Popeyes® Louisiana Kitchen for a meal, or if you need banking services, Chase and Wells Fargo Bank are close by.
Are there any accommodation options near AutoZone Austin?
Yes, InTown Suites and Longspur Crossing are nearby accommodation options if you need a place to stay.
What automotive parts stores are near AutoZone Auto Parts on N Lamar Blvd?
You can also find another AutoZone and O'Reilly Auto Parts nearby for additional automotive parts and accessories.
Is AutoZone Austin active on social media or online?
Yes, you can find AutoZone Austin on Facebook at https://www.facebook.com/278112212240984 and on Twitter as @autozone. Their website is https://www.autozone.com/locations/tx/austin/9905-n-lamar-blvd.html.