AutoZone Auto Parts

4.1
263 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Austin #1604 in Austin, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Austin, TX or call us at (737) 800-5968.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
600 W William Cannon Rd, Austin, TX
78745, United States

Hours

Reviews

4.1
263 reviews
5 stars
180
4 stars
28
3 stars
6
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, with specific mentions of employees like Kenny, Daniel L, and Travis for going above and beyond.

Product Availability

Customers noted that the store generally has a good selection of parts and products, making it a reliable choice for auto needs.

Cleanliness and Organization

Several reviews highlighted the cleanliness and organization of the store, contributing to a positive shopping experience.

Inconsistent Experiences

Some customers reported negative experiences, particularly with specific employees like Marycelda and Liliana, indicating issues with customer service and professionalism.

Long Wait Times

Multiple reviews mentioned long wait times at checkout and during busy periods, suggesting a need for better staffing during peak hours.
  • BD
    Betty Davis
    2 days ago
    5.0
    11/22/25 GREAT JOB!! AUTO ZONE!! At both; Your South 1st & Wm Cannon location, yesterday & @ Your Stassney & South 1st location this Morning; i was Given again "The Customer Golden Star" Treatment as A Stapple of the Auto Zone Company's Name/Motto!! Today, Alexsus went Over & Above the Call of Duty!! Thanks, for the Boost!!! Mrs. Robert Davis/Betty
  • HB
    Hob the Bob
    Nov 15, 2025
    5.0
    Came in with a defective part. Ismael V. helped me out. Immediate refund, as requested, with a smile. Highly recommended location, I've only ever had kind helpful people, so I figure the work culture must be good at Autozone. Also they honor their lifetime warranties, which is a huge plus, because sure, you can save a few bucks online at some other parts store, but will they honor their lifetime warranty? And if they do, how long are you waiting for a replacement while your car is out of commission?
  • AZ
    Angeles Zuniga
    Nov 5, 2025
    5.0
    Adolfo stepped in and saved my day!! And possibly saved me from getting a ticket. My headlight was out and he found me one and put it in for me!! God Bless that Man! He’s a manager already but give him a raise, that man goes above 👆🏼
  • LC
    linda Castillo
    Oct 15, 2025
    5.0
    great customer service from kenny. went there for a burned out headlight. kenny helped to install. thank you kenny
  • ZP
    Zach P
    Oct 8, 2025
    5.0
    Daniel L went above and beyond assisting me with my battery terminals at closing time, and didn’t quit until he was confident I was able to make it home safe! Rare to find that type of care from an employee these days! Hopefully AutoZone realizes and appreciates having such an asset of an employee! This location is also very clean, nice and organized as well.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services.