Advance Auto Parts

4.0
326 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5339 North Interregional Highway 35 in Austin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5339 North Interregional Highway 35, Austin, TX
78723, United States

Hours

Reviews

4.0
325 reviews
5 stars
178
4 stars
60
3 stars
32
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting staff members like David, Tristan, and Joseph for their helpfulness and knowledge.

Management Issues

Some reviews expressed concerns about management, particularly regarding the new manager's handling of staff and customer service, leading to mixed experiences.

Product Availability

Customers appreciated the availability of parts and quick service, although there were complaints about online ordering issues and product unavailability.

Inconsistent Experiences

While many customers reported positive experiences, there were notable complaints about poor service from specific employees, indicating inconsistency in service quality.

Installation Services

The free battery installation service was frequently mentioned as a positive aspect, although there were complaints about refusal of service in some instances.
  • DS
    Dori Stern
    3 days ago
    5.0
    Super helpful! Thank you, David, for helping figure out a bunch of wiper blades!
  • DS
    Dan Susong
    3 days ago
    5.0
    David super helpful
  • SP
    Sophia Price
    Nov 11, 2025
    5.0
    My car was parked for 4 weeks and needed a new battery. David at the Capital Plaza location tested, sold, and replaced my battery in less than a half hour! Exceptional customer service every time I come here.
  • TH
    Tony harper
    Nov 11, 2025
    5.0
    Had the best experience with David the GM installing my battery! I will be back because service was top notch !
  • TK
    Taehee Kim
    Sep 7, 2025
    1.0
    Closed during marked open times, it’s clearly badly managed.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*