Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2237 E Riverside Dr in Austin offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
247 reviews
5 stars
142
4 stars
36
3 stars
21
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service.
Product Knowledge
Several reviews highlighted knowledgeable staff who were able to assist customers effectively, but there were also complaints about staff being uninformed or unhelpful.
Battery Issues
Multiple customers experienced problems with battery installations and warranty claims, leading to frustration and dissatisfaction.
Store Management
The store management received criticism for poor customer interaction and lack of support for staff, impacting overall customer experience.
Positive Experiences
Despite negative feedback, many customers expressed appreciation for specific employees who provided exceptional service and resolved their issues.
- ARAndi M RodriguezNov 16, 20252.0They were slow with their service. Suggested having more people on the weekend.
- JMJulio MondragonNov 8, 20251.0No e ido mucho pero ase 3 meses compré un compresor de aire y salió defectuoso y fui a regresarlo por la garantía y resulta que no me lo pueden cambiar si no compro el kit completo creo q garantía es garantía y tiene que aser se baler
- SKSean KellyOct 22, 20255.0Aaron Help me with my battery exchange. David help me realize it was under warranty. I am very grateful because a new battery would have cost me $300 and I do not have much money so I am extremely grateful. Aaron Was very helpful, friendly, and professional. He was very patient and took great care with my battery and me and I am very grateful. This is why I come to this location. I always get exceptionally good service.
- SNSarah NathanOct 8, 20255.0Stopped by to top up on my oil. Needed help, so the young man working there kindly came to help me. However, too much oil was added and my car started to smoke badly and then wouldn’t start. Thankfully there were a group of mechanics in the parking lot who were more than ready to help! They took care of everything and got me back on the road. What a relief!!! 😅 (Also, the store manager patiently worked with me while we got it all resolved.) The men there working said from time to time they get harassed by the police and asked to leave. I’m very disappointed by this news bc had they not been there my situation would have been much worse! To whom it may concern: Please don’t chase away people who are willing and able to help others in need! 🙏🏼
- RTrichard tovarOct 4, 20251.0Store manager very rude. She did not want to take care of any customers and instead asked the one employee on duty to help everyone instead. She stood at the counter instead. I was waiting at the online order pick up section, and she kept looking my way but wouldn't say anything. I said hello when she looked my way and she looked back at the computer, completely dismissing me. Eventually she looked up again and asked if I needed help, I said yes and pointed to the online pick up signs throught the store. She sighed and said " you need to come over here where people are." I was agitated and responded with " I just followed the directions." This made her upset and she accused me of being rude. We then traded comments back and forth. She says she is the manager but would not give her name. I can't imagine the inferior training and support she is giving to employees. No self control. No awareness of her surrounds. Only there to be a boss not a leader. The one employee working was the star of the show.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 2237 E Riverside Dr offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts provides free battery installation with purchase. Exclusions may apply.
Can I get my used motor oil recycled at this Advance Auto Parts location?
Yes, the store recycles used motor oil at no charge. Exclusions may apply.
What services are offered for free at this Advance Auto Parts store?
Free services include battery testing, battery and wiper blade installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling at most locations.
What are the store hours for Advance Auto Parts at 2237 E Riverside Dr in Austin?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there any nearby dining options near Advance Auto Parts at 2237 E Riverside Dr?
Yes, nearby dining options include Kim Phung Restaurant (Vietnamese/Chinese cuisine), Las Islas Mexican Seafood and Grill, Cicis Austin (buffet and pizza), KFC, Taco Bell, and Popeyes Louisiana Kitchen.
What financial services are near Advance Auto Parts?
Nearby financial services include Speedy Cash, Barri Financial Group, ACE Cash Express, Wells Fargo ATM, Bank of America ATM, and Money Box.
What other auto parts stores are located near Advance Auto Parts on E Riverside Dr?
Close by competitors and similar stores include another Advance Auto Parts location as well as AutoZone.