Advance Auto Parts

4.1
243 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9316 N Lamar Blvd in Austin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9316 N Lamar Blvd, Austin, TX
78753, United States

Hours

Reviews

4.1
243 reviews
5 stars
154
4 stars
30
3 stars
20
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly Shane, David, and Mike, who provided excellent service and went above and beyond to assist.

Product Availability

Customers appreciated the store's ability to find hard-to-locate parts and the overall stock availability, although some reported issues with online order fulfillment.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.

Store Environment

Some customers mentioned the store being well-stocked and clean, while others noted it was disorganized or understaffed during busy times.

Technical Assistance

Several reviews highlighted the staff's knowledge and willingness to provide technical assistance, helping customers with installations and diagnostics.
  • JL
    Jessie LeViseur
    Nov 17, 2025
    5.0
    Shane Rowe was an absolute lifesaver after I had to jump my car when the battery died. He made sure they had a battery for my car and then he made sure that I actually needed a new battery before I purchased it. Shane installed the new battery while making sure I was safe, it was 7:30 at night in a not so nice neighborhood, but he got me back on the road.
  • RM
    Rocks & Salt Music
    Nov 17, 2025
    5.0
    Shane really helped me with getting the parts I needed on time. I love this store. Amazing customer service, friendly staff, had what I needed.
  • MW
    Medina Willis
    Nov 11, 2025
    5.0
    Shane and Aaron were very helpful in diagnosing the battery issue and installing a new one. Thank you!
  • JR
    J Rob
    Nov 8, 2025
    5.0
    Definitely appreciate Celeste !!! Came in for a fan belt!!! Was about too loose my mind… but calm cool and collected she got me in and out very smoothly … thank you!!!!
  • OZ
    Officially Zy
    Oct 14, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I stopped by Advance Auto Parts because my brake light went out, and Shane Rowe was amazing! He told me exactly what I needed, so I went and ordered the part. When I came back, he installed it for me and even took the time to teach me a few things. He was super helpful, friendly, and full of great advice. If you ever come to Advance Auto Parts and run into Shane, you won’t regret the interaction, he’s great at what he does, and I really appreciate his help! THANKS SHANE!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*