Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11701 Ranch Road 620 N in Austin offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
344 reviews
5 stars
232
4 stars
65
3 stars
25
2 stars
8
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Cindy and Susan, for their helpfulness, knowledge, and friendly demeanor.
Product Knowledge
Employees demonstrated strong product knowledge, assisting customers in finding the right parts and providing accurate information.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to rude behavior from management and issues with returns.
Installation Services
Customers appreciated the installation services offered, with staff going above and beyond to assist with battery and wiper installations.
Store Environment
The store was noted for being clean and well-organized, contributing to a positive shopping experience.
- TQTom Quinlan2 days ago5.0Great service
- ACAbraham CossJan 4, 20265.0Cindy was extremely pleasant, knowledgeable and helpful. Overall great experience and excellent customer service.
- BCBrian CookDec 27, 20255.0Cindy and team excelled introducing me to products that addressed my challenges. Plus she did it with a great spirit and friendliness.
- ADAccurate DentDec 16, 20255.0Cindy was a great help, very knowledgeable and didn’t hesitate to help me out. 5 star service I only shop Advance
- SJSami JarbouhNov 24, 20255.0Had a great experience at this Advanced Auto Parts because of an exceedingly helpful and kind employee. I bought a car battery not ideal for my car- Cindy provided me accurate information and helped me find the best deal. She even went above and beyond and replaced the battery for me. Very appreciate of her, will definitely return to this location for other car related needs!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Austin offer?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide free installation services for batteries and wiper blades?
Yes, Advance Auto Parts offers free installation of batteries and windshield wipers with purchase, though exclusions may apply.
Can Advance Auto Parts test the health of my car battery?
Yes, the store provides free battery testing and will also install your new battery for free with purchase. They cannot charge batteries, however.
Does Advance Auto Parts recycle used batteries and motor oil?
Yes, Advance Auto Parts recycles used car batteries and motor oil for free, with some exclusions.
Are engine code scanning and starter/alternator testing services available at this location?
Yes, free engine code scanning and starter and alternator testing are available at most locations, including this Austin store.
What payment options are accepted at Advance Auto Parts?
Acceptable payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts located at 11701 Ranch Road 620 N, Austin?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Are there any nearby restaurants where I can dine before or after visiting Advance Auto Parts?
Yes, Nagoya Steak and Sushi is a nearby restaurant offering sushi and steak options, perfect for dining before or after your visit.
Is there convenient banking nearby Advance Auto Parts for customers who may need financial services?
Yes, multiple Wells Fargo Bank branches are nearby, offering banking, credit union, and mortgage services for customer convenience.
What nearby locations can provide quick health services in case of emergencies while visiting Advance Auto Parts?
Minute Clinic locations are nearby, offering doctor, emergency room, and medical center services for prompt healthcare needs.