Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7308 McNeil Dr in Austin offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
465 reviews
5 stars
291
4 stars
90
3 stars
34
2 stars4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Employee Performance
Specific employees, particularly Jose, Josh, and Santiago, received multiple commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's ability to provide accurate information and recommendations regarding products, although some noted instances of poor product knowledge.
Return Policy Issues
Several customers expressed frustration with the return policy and experiences related to battery returns, suggesting a need for clearer communication and training.
- KJKathy Jo1 day ago5.0Jose was fantastic when I went in for assistance. Very knowledgeable. Thank you
- JGJonathan GonzalesJan 4, 20265.0Santiago and Jose will help you out with ANY problem you have. It took them 5 minutes to find a solution to a problem I was dealing with for 4 hours with another location. Best experience and service!
- KPKristi PrescottJan 3, 20265.0Santiago assisted me with a signal/stop lamp. I really appreciated it. Im 55 years old and financially live paycheck to paycheck. Therefore I can't afford to have things done sometimes. He was very professional and knew exactly what he was doing. Great employee!!!!
- MMMelissa St. MartinDec 14, 20255.0Came in for a headlight bulb. The associate that helped me ,I didn't catch his name, was both determined and dedicated to getting my stuck bulb out. A huge help! It took a bit in the cold, but he didn't give up. Many thanks!!
- ACAutumn CovingtonDec 10, 20255.0Came in on my way from work and I was frantic and a hot mess so I already knew the workers were gonna hate me cause I needed help finding a part of my jeep since I know nothing about cars so I was already dreading this visit BUT Josh was a life saver and actually looked like he wanted to help me out! He was able to find what I needed and suggest the best brand out of the options I had. It was even cheaper than the autozone by my house too. There was another kid there who also looked happy to be apart of the search and gave me some recommendations for detailing products. I think his name was Jack or Jax.. overall I will be back here as needed because it’s rare to find younger employees like these guys happy to be at work these days. Thanks yall!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Austin offer for car batteries?
At Advance Auto Parts on 7308 McNeil Dr, we offer free battery testing, free battery installation with purchase, and free recycling of your old battery.
Can Advance Auto Parts install windshield wipers purchased at the store?
Yes, we provide free installation of windshield wipers with purchase at most locations, including our Austin store. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at this Advance Auto Parts location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for the Advance Auto Parts on McNeil Drive?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does the Austin Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available for customer convenience.
Is the Advance Auto Parts store at 7308 McNeil Dr wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking area.
Are there nearby dining options to visit before or after shopping at Advance Auto Parts?
Yes, nearby restaurants include Jack in the Box for fast food, Boss Pizza Co. for pizza, Firehouse Subs for sandwiches, and Chaba Kitchen for Thai cuisine.
What local businesses near Advance Auto Parts might be useful after a visit?
Nearby businesses like the UPS Access Point provide shipping services, while Zina Bazaar offers discount shopping. You can also find health services at Austex Dental and Master Tech Dental Studio nearby.
Are there fitness or recreational facilities near the Advance Auto Parts Austin location?
Yes, F45 Training Jollyville is a nearby gym offering active lifestyle and sports activities you might enjoy before or after your visit.