Advance Auto Parts

4.3
389 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 601 W Slaughter Ln in Austin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
601 W Slaughter Ln, Austin, TX
78748, United States

Hours

Reviews

4.3
388 reviews
5 stars
250
4 stars
77
3 stars
29
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Adler, Jude, and Christine.

Service Speed

Customers frequently noted quick service, particularly for battery replacements and other urgent needs, with some experiences reported as taking only minutes.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from certain employees, particularly regarding customer service issues.

Product Availability

Customers appreciated the store's ability to have the parts they needed in stock, although some mentioned higher prices compared to competitors.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • CR
    Cathie Rosser
    4 days ago
    5.0
    I had a terrific experience today at the 601 W Slaughter Ln location in Austin. Christine was totally professional, knowledgeable, and amazing to work with!! She switched out a battery for me, and as I drove off, I forgot that I had intended to ask about my cabin filter and windshield wiper blades. I went back and she happily installed those for me as well. Thank you so much, Christine! Jude and Adler were also very professional, knowledgeable, and kind. It's obvious this team works super well together and has a great deal of respect for one another. This location will now be the one I drive to for any issues with my car.
  • LC
    Lynnette Chaivre
    Nov 15, 2025
    1.0
    They have new hours not listed on the website or in Google. Didn't know about it until I got all the way to the store at 8:15pm to pick up an online order. The employee shrugged and pointed at their "sign" in small print next to the large store hours sign that still had the old hours posted. Not the first issue I've had with this particular Advanced Auto Parts store. It's really gone downhill.
  • RE
    Robert Esparza
    Nov 15, 2025
    5.0
    Dealing with a dead battery, Adler came out himself to help put it in for me and made sure he took the time and care as if it was his own car. You can tell this is a leader who knows the way, goes the way, and shows the way. So very grateful for his help!
  • GC
    Grace Courtright
    Oct 28, 2025
    5.0
    Store employees are always super helpful and don’t convince you to buy things you don’t need. In particular, Ethan has a great attitude and was super helpful even helped me observe and issue I’ve been having with my car for a while and validated that I am not crazy and I do indeed have the issue I thought. Overall great experience and great prices. SHOUTOUT ETHAN YOURE DOING AMAZING!!!!
  • MR
    Mathian Riendeau
    Oct 16, 2025
    5.0
    ## Outstanding Service at Advance Auto Parts — 601 W Slaughter Ln, Austin I visited two Advance Auto Parts locations in Austin and had a markedly different experience at each. The team at 601 West Slaughter Lane delivered fast, professional service that deserves recognition. ### What happened - I first went to the store at 9400 Brodie Lane (78748). That location appeared understaffed and overwhelmed; the employees seemed exasperated and were unable to remove my old battery. - I then drove to the location I had originally called: 601 West Slaughter Lane. This store was well lit, properly staffed, and located in a busy, easy-to-find area. ### Why the Slaughter Lane team stood out - **Speed:** My new battery was purchased and professionally installed in about 5–10 minutes. - **Competence and care:** The technician, Jordan, installed the battery correctly and—after consulting his manager—reinstalled the original control bar that secures the battery to match the 2008 Mazda3’s design. That attention to the vehicle’s original engineering shows real skill and pride in workmanship. - **Customer experience:** Jude and the rest of the team were friendly and efficient; the manager provided sensible guidance to ensure the repair was done right. ### Outcome I left confident the job was done properly and impressed by the staff’s expertise and professionalism. The CAR STARTS FIRST CRANK!!!! This location is exactly the kind of Advance Auto Parts experience customers need and deserve. If you’re looking for specific praise to reward great service, the Technician Jordan, his Lead, Jude, and the team at 601 W Slaughter Lane in Austin delivered exceptional work and should be recognized.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*