Advance Auto Parts

4.1
323 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 600 E William Cannon Dr in Austin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
600 E William Cannon Dr, Austin, TX
78745, United States

Hours

Reviews

4.1
322 reviews
5 stars
198
4 stars
56
3 stars
18
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unhelpful.

Product Quality

Concerns raised about receiving used or defective products sold as new, leading to dissatisfaction among customers.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist, particularly with specific automotive needs.

Online Orders

Issues reported with online order fulfillment and customer service, including delays and lack of accountability.
  • HF
    Hank Frank
    Dec 31, 2025
    1.0
    Employees need to lock in, I call several times and they say they'll check for your part then leave you on hold for 10 minutes. Wake your az up! All I wanted was a keychain, and she didn't give it to me. Are you guys allergic to business? This is outrageous! I could melt down my mother's jewelry and make a dodge ram key chain myself in the time they take to find one.
  • JC
    Jeff Carlos
    Dec 22, 2025
    5.0
    🦾🫡
  • RC
    Ra Castillo
    Dec 19, 2025
    5.0
    Great Customer Service, Great location. Marco is the man and made my visit. Was super simple to get my code tested and Marco was very knowledgeable on where everything was in the store ! This will be my auto store from now on.
  • MK
    Mohsen Kheirabadi
    Nov 3, 2025
    1.0
    They sold used one as a new one (battery charger) and was defected. Plus I returned that but they didn’t refund me yet 🫤 Haven’t seen customer service that bad in my life.
  • JI
    Jesus Ibarra
    Oct 31, 2025
    5.0
    Tabitha was great she made my experience easy and fast she helped me find every part I was looking for within 15 min best service I’ve had

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*