Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9400 Brodie Ln in Austin offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
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Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
378 reviews
5 stars
287
4 stars
39
3 stars
20
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matt, Reb, and Don for their exceptional service.
Service Speed
While some customers experienced long wait times, others noted quick service for battery installations and diagnostics, indicating inconsistency in service speed.
Product Availability
Customers appreciated the store's well-stocked inventory and ability to find specific parts, although some reported issues with staff not being able to assist them promptly.
Negative Experiences
A few reviews highlighted poor customer service experiences, particularly with management, and instances of unhelpful or rude staff.
- WTWilliam TuttleDec 26, 20251.0I have been trading at this store for years. Most visits were very good. One time recently I came in to buy 5 quarts of oil. I was the only customer in the store and neither of the employees helped as I waited to purchase the oil. Both stayed in the back, as I could see one talking on his phone. I set the oil on the floor and left. I stayed away from this store for a while but decided to try them again. Went in today to get an oil filter and brake cleaner. Stood there as the next in line while the employee talked on the phone with a customer for an extended time, not even acknowledging customers waiting. I gave up, set the filter on the shelf behind me and walked out for good this time. It seems odd to stay on the phone with someone that may or may not buy something when you have customers staring at you with merchandise to purchase now. Why is someone on the phone more important than customers waiting in your store.
- MFMathilde FloresDec 10, 20255.0Checked battery and installed new one in 30 minutes. Great and friendly service!!
- ABAustin City Photo BoothDec 1, 20251.0Came in at 7pm to buy/ exchange battery. Was told that after 7pm they can't change batteries as they have closing duties.(They close at 8pm) No worries, I ask if I can just change it myself and just use a socket to get the battery out of the car. They said, we can't lend out wrenches after a 7pm either. OK. So I couldn't uninstall the battery to exchange. The Battery was under a 3 year warranty from the Advance Auto (it had only been a year). Then I was told that I had to go to the same store I bought it from. Even if it was from Advance Auto Parts, it had to be exchanged from the exact store I physically bought it from (never heard of this rule) The associate then tells me he had been there since 8am and was needing to do closing duties. Ok, he's tired. I had to rush to the other store (South 1st and Slaughter) where they actually helped me do everything in under 20 minutes before they closed.
- AOAdan OrtizNov 20, 20251.0Very slow moving, waited 30 minutes just to get service. Parts were not where they should have been stocked.
- BKBrandon KingNov 16, 20255.0This location has helped me numerous times over the years. Most recently, Matt helped me with a nasty battery issue, patiently spending hours trying different solutions until we arrived at a fix. I had a similar experience 2 years prior with David. This is definitely a trusted location with some of the best customer service I’ve ever experienced.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Austin?
The Advance Auto Parts store is located at 9400 Brodie Ln, Austin, TX 78748.
What are the store hours for Advance Auto Parts at 9400 Brodie Ln?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, free battery installation is available with purchase at most locations, including 9400 Brodie Ln in Austin.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store offers free recycling for used motor oil and batteries.
Do you offer curbside pickup service?
Yes, Advance Auto Parts at 9400 Brodie Ln offers curbside pickup service.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there wheelchair accessible entrances and parking at the store?
Yes, the store has wheelchair accessible entrances and free accessible parking.
What automotive brands and products are available at this location?
Brands include DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch. Products include car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
What nearby places can help customers combine errands with visiting Advance Auto Parts?
Customers can visit nearby locations such as UPS Access Point for shipping needs, Cherry Creek Neighborhood Park for outdoor activities, or Lone Star Gastroenterology for medical appointments before or after visiting Advance Auto Parts.
Is there any local automotive repair service near the Advance Auto Parts store?
Yes, Christian Brothers Automotive and Christian Brothers Automotive - Brodie Lane, offering auto repair and brake services, are nearby and could be convenient for customers needing repairs along with parts from Advance Auto Parts.
Are there nearby childcare or schooling options for families visiting the area?
Yes, Stepping Stone School, Steve & Kate's Camp, Headwaters School, and Khabele School are close by, making it convenient for families to schedule activities around their visit to Advance Auto Parts.