AutoZone Auto Parts

Reviews

• JS

  J Spaceee

  1 day ago
  1.0
  Segundo or Secundo needs to be fired or have his attitude checked . Working amongst young’s guys must make him mad or something . The store is great but he needs to go . He’s rude and arrogant
• JP

  Jose Luis Pena

  5 days ago
  5.0
  Exelente tiendas de autopartes
• KM

  Keith Mathis

  Mar 25, 2026
  1.0
  The AutoZone on Springdale rd in Austin tx has some of the worst customer service I have ever experienced they hang up in you face when calling followed by answering the phone as they are answering their personal phone to the point I have to ask them is this AutoZone I worked at a auto parts store for over six years and our gm would sometimes call or have people to call just to check to see if phones were being answered promptly and greeting customers with our slogan as customer service is the heart of a business will never do business there the are flat out intentionally rude thanks concerned customer
• GI

  Gerald Poe III

  Mar 10, 2026
  5.0
  They gave me a phone number for a local church. The dudes at the phone are really chill. Thanks boys!
• MM

  Moises

  Feb 17, 2026
  1.0
  I am writing to formally report an unpleasant experience I had this morning at one of your store locations. While at the store, I was assisted by an employee who was fluent in Spanish. I addressed him in Spanish, as there were visible signs indicating “Hablamos Español.” However, the employee responded by telling me that I needed to speak English because we are in the United States and that Spanish is not spoken there. I found this response inappropriate and disrespectful, especially considering: The employee himself was speaking Spanish. The store promotes Spanish-speaking assistance. The United States is a diverse country where many customers communicate in different languages. His comment felt discriminatory and unwelcoming. No customer should feel uncomfortable for speaking their preferred language, especially when the store advertises bilingual service. I want to clarify that another employee did assist me professionally and respectfully, and I appreciate that. However, the interaction with the first employee was very unpleasant and should be addressed. I strongly recommend additional customer service and diversity training at this location to ensure all customers are treated with respect and professionalism.

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