Zips Car Wash

Reviews

• CK

  Chris Kim

  Feb 27, 2026
  1.0
  Vacuums were off early
• CC

  Cesar

  Feb 12, 2026
  1.0
  It was an hour before closing time and they turned off the vacuums. I just left there 6:11 pm and the vacuums were off and didn’t even let me finish cleaning my car. 12 for the lowest car wash and I can’t even clean my car. Katie’s 7 car wash treats me better than this. Nope I won’t ever come back again.
• DM

  Danny M

  Feb 12, 2026
  5.0
  I forgot I had remnants of bark, acorns, and leaves in my truck bed from hauling firewood last week. Two employees quickly grabbed brooms and swept out my truck bed for me. I asked if I could at least help but they happily declined. When they were finished, I tried to tip them but they refused. I was really impressed with the customer service. It has become a rarity nowadays so I appreciate it even more! Great job!
• JJ

  J

  Feb 6, 2026
  1.0
  UPDATE!!!!!!!! DO NOT GO HERE: Im seeking a refund after the car wash malfunctioned internally on the tracks causing 2 vehicles to hit me. They have infuriated me already by denying any of this and refusing to take responsibility. I have already left several 1 star or less reviews and the business already has 550 BBB claims against them. The very LEAST you can do is give me my $20 back after the damages and trauma I received by going to your carwash. I also was a member, I canceled that and I am no longer giving my business to you. Several of my friends and family members are also zips customers and I have explained to them what happened and the fact that nothing was done for me. They also will be leaving reviews and emails within the company. But im sure you're not worried, as this isn't the first time for you to receive these complaints. The Arlington location on Little Rd in TX is ATROCIOUS. They are disrespectful and they do not care about their customer or the customers personal belongings. They are unequipped to handle emergencies and caused trauma to myself and 3 others. This damage cannot be undone. 2 people had their front end ripped off of their vehicles at the same time as me!!! due to IMPROPER track maintenance and NEGELCT! THEN I was yelled at by the employee bevause he said i had an attitude and it wasnt his fault. He had to be maybe 18 and wasnt capable of deescalation or any help. This is completely unacceptable and I am appaled that a business is being run so improperly for so long. At the very LEAST!!!! the $20 refund should be given!!!!!! The manager said sorry you can file a claim or nothing. WHAT Kind of business are you running here ???? *Today I went thru and the whole thing malfunctioned, causing a 3 car pile up inside the actual car wash. We were all honking our horns as the car wash was pinging us all into each other and throwing us backwards into another vehicle. They also told us they would file a claim or do nothing but we couldn't get our money back for the car wash Im very disappointed with this company and how the situation was handled. At first a young guy got upset that we were unhappy this occurred and he got defensive, once they put him inside we had someone assist with filing a claim. Definitely not good business practices
• CP

  Cinthia Pantoja

  Jan 15, 2026
  3.0
  It's alright. Been there twice, the back of the car just gets wet, you can really tell the difference between the front and back. Other than that they tend to have clean towels available and the vacuums work just fine and there isn't many other options in the area Overall it's alright if there's no time to go somewhere else