Penske Truck Rental

4.2
191 reviews

About

Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in Arlington, TX. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Arlington, TX today for all your truck rental and moving supply needs.

Location

Penske Truck Rental
3206 E Abram St, Arlington, TX
76010, United States

Hours

Reviews

4.2
191 reviews
5 stars
127
4 stars
28
3 stars
7
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Ali, Matthew, and Yesenia.

Truck Condition

Feedback indicated mixed experiences with truck conditions, with some customers reporting clean and well-maintained vehicles, while others faced issues with dirty or poorly maintained trucks.

Communication Issues

Several reviews pointed out poor communication regarding truck availability, drop-off procedures, and delays in service, leading to frustration among customers.

Repair and Maintenance

Customers expressed dissatisfaction with the repair and maintenance services, citing delays and unresolved issues with trucks.

Overall Experience

While many customers had positive experiences and would recommend the service, there were notable complaints about service speed and reliability.
  • VT
    Vrox Transportation
    Dec 7, 2025
    5.0
    Today Sunday, I was getting a sub-unit at this place, the supervisor Martin and the crew were not only great but amazing thanks to the entire team. The unit itself was filthy, had engine lights on, and the tires were in bad shape. He took it in right away and explained every step of what he was doing. He made sure to apologize for the condition of the truck and did everything he could to smooth things over and get it road-ready. Kudos to Martin for his kindness and excellent customer service.
  • JD
    John Dignam
    Dec 1, 2025
    5.0
    Great service in shop in 5 mins fault on def sorted they even did a tire check and changed some dodgy tires out of shop in 2.5 hours.
  • KM
    Karwan Majeed
    Nov 26, 2025
    1.0
    This Penske is a joke. Leased a unit with them, and it’s been nothing but nightmare, repairs a bit being done properly several times truck had to be done for days, weeks, for the same repairs. Truck not ready when they say it’s ready, never were able to do a single repair done in one time. Pm service is absolutely terrible, they keep the truck for days or weeks sometimes. Do not replace tires even though they are at dot limits, it has to fail to replace it. If they offer u a sub (trashy truck) they will make you suffer for it and in it. They will make sure to give you the unsafest / most uncomfortable unit just to make you deny the sub. The management knows me and they are aware of the whole situation of every unit we have had issues with.
  • CL
    Cyber Liger
    Sep 27, 2025
    5.0
    Clean trucks nice Customer service the only thing they need to improve on is the visuals. For those wondering where the freaking drop box is. When you Come thru the enter/entrance not the exit. The drop box is to the Left by the Electrified fence(don’t touch that) by an iron gate. It’s a little gray box if you blink you will miss it. They need a big gigantic this is where the freaking drop box sign is in big letters with Neon lights are something. I walked that whole yard looking for that stupid box. It was at night and it a tree in front of the box. Like finding Waldo. I’m giving 5 star because their trucks are always clean.
  • NA
    Nirvana Adamson
    Apr 19, 2025
    5.0
    This place is really easy to work with. Ali is quick to help and very friendly. He doesn’t waste time and gets you on your way. Plus the trucks are pretty nice.

Frequently Asked Questions About Penske Truck Rental

What services does Penske Truck Rental in Arlington, TX offer?

Penske Truck Rental in Arlington, TX provides local moving truck rentals, a wide range of vehicles, and moving supplies, along with 24/7 roadside assistance and personal professional support.

What are the operating hours for Penske Truck Rental in Arlington?

Penske Truck Rental is open Monday to Friday from 7:00 AM to 5:00 PM, and on weekends from 8:00 AM to 12:00 PM.