Business Details
About
Mazda Dealer
Hiley Mazda of Arlington is a new and used Mazda dealership located in Arlington, TX. We proudly serve the Fort Worth and Mansfield areas with new and used Mazda vehicles, auto parts, repair and auto financing. Stop by today for a test drive!
Location
Hours
Reviews
4.7
2,930 reviews
5 stars
2,626
4 stars
88
3 stars38
2 stars28
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service from staff, particularly highlighting individuals like Colt, Carlos, and Jennifer.
Sales Experience
Many reviews noted a pressure-free and efficient car buying experience, with sales associates providing thorough explanations and accommodating customer needs.
Service Quality
The service department received positive feedback for timely and attentive service, including effective communication and the use of video updates during vehicle maintenance.
Mixed Experiences
While most feedback was positive, there were some complaints regarding issues with extended warranties and miscommunication, indicating room for improvement.
- JHJohn Herrera3 days ago5.0I had the absolute pleasure of working with JP for my new car purchase. From the initial conversation about the car over the phone, to the handshake before we drove off the lot, the level of service JP provided my family and I was world class. He was transparent, knowledgeable, friendly, realistic, and fair. In addition to JP, Carlos and Malik made the finance process as smooth as could be. We were in and out within and hour and half (a huge win for my little ones)! I can’t thank yall enough for working with me and actually negotiating in the current car market. Next time we are in the market, Hailey Mazda will be at the top of my list.
- VHVanessa Harris4 days ago5.0My service advisor, Colt Lancer is the Best! He is professional abd personable. Always going the extra mile to accommodate me. He is extremely considerate of my time and without hesitation offers me a loaner vehicle to use at my leisure. Service on this level is what makes customers happy and feel appreciated. I enjoy bringing my vehicle in for service as oppose to dreading it. Also he finds ways to save me money on the services. Thank you Colt. God will always bless you for the work that you do!
- DCDeshay Cormier4 days ago3.0I thought I was all set to go. After returning my car to Hiley twice when my initial visit was only an oil change on 12/15 Just one day after the oil change on 12/16 my car was smoking. A belt had broke while I was driving. Upon them taking another look I had to replace the belt and in need of a radiator. My car was repaired and I picked it up on a Monday 12/22. By the Thursday 12/25 Christmas morning it was up in smoke again, this time I needed coolant. On 1/4/26 my car started smoking again, the belt popped off and I had to get towed. Everyone at the Hiley service center is nice and helpful. My car was repaired on 12/25 at no cost. I just don’t understand if my car is being checked for any issues and I am receiving paperwork stating everything except for my tires are in the green why does it continue to break down. I feel my car isn’t being serviced properly.
- BMBob and Lisa Miller5 days ago5.0We purchased our second Mazda CX-50 at Hiley in Arlington…. best car buying experience in 25 years. It’s the 5th Mazda the family has bought since ‘19 and our second CX-50. We needed to be at a $pecific # to be able to make the trade. They made that happen. We financed with Mazda as well. That process can be and is usually stressful but Robert made it not only easy but enjoyable. Thanks to Adrian, JP, and Ernesto for teaming up to help us on a dealer’s busiest week and Moses for helping send us off smiling on a late evening.
- AMalexandra muellerJan 6, 20265.0Jennifer Bowie has helped my mom and I through the process of leasing twice now. When we began the car search we remembered Jennifer and how well she served us, so we gave her a call. She picked up immediately, heard our circumstances, and over the next week helped us walk away with a car we loved. She is professional and ensured the process was smooth. She did it all with a smile on her face too! We appreciate her helping us meet our needs and recommend her to anyone.
Frequently Asked Questions About Hiley Mazda of Arlington
What types of vehicles does Hiley Mazda of Arlington offer?
Hiley Mazda of Arlington offers new and used Mazda vehicles.
Where is Hiley Mazda of Arlington located?
It is located at 1400 Tech Centre Pkwy, Arlington, TX 76014, USA.
What are the operating hours of Hiley Mazda of Arlington?
The dealership is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and closed on Sunday.
Does Hiley Mazda of Arlington offer vehicle financing options?
Yes, Hiley Mazda of Arlington provides auto financing services.
Can I schedule a test drive at Hiley Mazda of Arlington?
Yes, you can stop by for a test drive or visit their website to arrange one.
Is there a way to contact Hiley Mazda of Arlington by phone?
Yes, you can call them at +1 817-575-6000.
What nearby car dealerships could I visit when at Hiley Mazda of Arlington?
Nearby dealerships include Mazda USA, Hiley Volkswagen, Classic Chrysler Dodge Jeep Ram Fiat, and Don Davis Nissan, offering a variety of vehicle options.
Are there nearby dining options for customers visiting Hiley Mazda of Arlington?
Yes, customers can visit nearby restaurants such as Saltgrass Steakhouse, El Tako y Mas, and Subway before or after their visit.
Where can customers get automotive services near Hiley Mazda of Arlington?
Nearby automotive service providers include Coleman Windshield, Galaxy 8 Car Detailing, and Experience Caire at Don Davis Auto Group.
Does Hiley Mazda of Arlington have an online presence for more information?
Yes, more information is available on their website https://www.hileymazdaofarlington.com and their Facebook page.