Enterprise Rent-A-Car

Reviews

• JA

  JM A

  5 days ago
  5.0
  I have used this location 2x. They have incredible customer service and the manager goes above and beyond to take care of people. They are professional, patient, and very accommodating. I highly recommend this location!
• HE

  Harlee Elizondo

  Dec 28, 2025
  5.0
  I was provided a rental car after I was in an accident completely paid for by insurance, at first when I thought of a rental car I think of older cars that have wear and tear. However enterprise was nothing like that I was provided with a 2025 chevy equinox, a car made from this year, the car itself had a lot of new features such as everything being on the screen, the car itself drove very smoothly, it was clean, and the rental of the car itself was a very easy process, we had to pay a 50$ refundable amount in order to rent and was refunded the 2 days after. The business itself was very clean and inviting. The staff were excellent they treated us amazingly. If you need a rental car I say use enterprise it’s affordable and very convenient.
• HS

  Hanner Shipley

  Dec 27, 2025
  5.0
  I rented from this location and I am beyond impressed with the customer service, especially from Sahara! Our insurance agency (Texas Insurance Agency in Mansfield) refers a lot of business to this location and will continue to do so due to their high level of care! Saraha deserves a raise and/or promotion!
• AP

  Austin Palmer

  Dec 22, 2025
  5.0
  I was in a accident right before Thanksgiving that put my pickup truck out of commission and in the shop right before I was scheduled to go on my annual deer camp hunting trip. The Arlington location on 7811 S Cooper Street in Arlington,TX and Stephen went out of their way to secure me a pickup truck rental that I could use for my camping trip. I was told that pickup truck availability is uncommon, especially at short notice. Very pleased and thankful!
• MJ

  Mohammad Jafar

  Dec 21, 2025
  5.0
  I had an outstanding experience at Enterprise Rent-A-Car, and I especially want to recognize Tjuan Broadnax-Parks, the Assistant Branch Rental Manager, for going above and beyond during a very stressful time. After being involved in a car accident, I needed a rental through my insurance from November 13 to December 6. From the moment I contacted this location, Tjuan was incredibly helpful and reassuring. Even though the exact vehicle my insurance initially covered was not available, he took the initiative to quickly find a suitable replacement so I wouldn’t miss any work or lose any income. Thanks to his efficiency and problem-solving, the process was smooth and stress-free. The service was fast, professional, and transparent. The vehicle I received was clean, well-maintained, and had a full tank of gas. Everything was clearly explained in the rental agreement with no hidden fees, no surprises, just honest and professional service. Despite how busy the location was, Tjuan and his entire team handled customers efficiently while maintaining exceptional customer care. I truly appreciate Tjuan and the rest of the Enterprise team for their support, professionalism, and kindness during a difficult situation. I would highly recommend this location to anyone traveling, dealing with insurance claims, or needing a rental car quickly and reliably. This is customer service done right.

Frequently Asked Questions About Enterprise Rent-A-Car